Reviews for Firehouse Subs Highland Row in Waterford Twp, MI
Really disappointed by the hours of this location. I love firehouse subs but only open 11-3 on Monday? The only people who would... even be able to purchase food during these hours are people who don?t work or are going out on lunch that work nearby. 7pm onthe other days isn?t much better. I wish these hours were similar to the lake Orion location, maybe they are short staffed imnot sure. I can?t even count how many times I was looking to come here to get food at 7-8pm and I could not because it wasclosed. Read more
Ordered online and waited for 25 minutes after my scheduled pick up time for my food that was already finish. This was due to... the staff not acknowledging me or using their online order pick up booth. Very slow service and customer service was verylacking. Sandwiches were good but would probably find a different location to order from. Read more
It's okay, I wouldn't go back. I think they need to work on service, and the quality of the bread was not to my standard. It... seemed like everything was out of a bag. I didn't get any feeling like it was anything special. I could have made a bettersandwich at home, and the price that you pay you would expect it to be spectacular. Read more
Seriously one of the best subs I've ever had. Grabbed a free medium Italian sub with a TMobile coupon and it was so good! This... place rivals some of the local sandwiche places. Definitely going back. Read more
Whoever lost their fingernail Thursday 5/19/22 yea I found it in the second half of my hook & ladder. For anyone that thinks... maybe it's lettuce.... trust me it's not, it was in my mouth when I found it. BARF!!!!! Also whoever you are I know you knew andhad to have been bleeding cause there's a good chunk of meat stuck on that nail. Read more
I really do not have too much to say here. I was not impressed with the sub I ordered/received. I ordered the Engineer sub, and... the cashier originally took my order as the New York Steamer; I am not sure how the two sound similar, but it was caught beforeI paid and them making the order. The Engineer is a smoked turkey breast sub with Swiss cheese, sauteed mushrooms, lettuce,tomato, onion, mayo, and deli mustard. I ordered mine large, with no mayo. I did not order anything else except for the onesub. The wait time was about eight minutes. It deceived me by making me think I had ordered what was going to be the best subever. But it really was not. The best way I can describe it as is "microwaved Subway". The sub was not appealing/satisfying atall. Read more
Very helpful and friendly staff as this was my first time visiting a Firehouse Subs restaurant. The first bite of my Italian... sub was delicious. Hot fresh tasty just so good. I would highly recommend a d definitely be a return customer. Read more
Great service. They even walked my sub out to me. Great subs too