Reviews for Hungry Howie's Pizza in Waterford Twp, MI
I ordered 2 pizzas, one was a Howie special onions on half . The kid who placed my order charged me for 2X onion . When I... brought it back he refunded the $2 charge for extra onion and said I'm all set . I was annoyed, wanted my pizza remade, and wasonly going to remake that one . I insisted that both be remade so I have both pizzas fresh . (I thought this was standardprotocol ? I don't want one fresh pizza and one cold one). Anyway, it took them about 40-45 minutes to remake because they hadto do it twice . I guess the kid told his coworker "XL onion on half" to be remade, and that's what she made . XL onion on half. She did not know what my order was and followed the direction this kid gave . I gave 5 stars because they really went aboveand beyond making it right and this kids' co-workers were truly sorry for his mistake, including refunding the entire order andto my surprise gave me a free cookie with it . Food was delicious . Read more
I just wanted something simple so I ordered stuffed cheese bread, I opened the box after it was delivered and my jaw dropped.... I?m appalled that they would even box this and send this to a customer. I can guarantee had they cooked this for themselves theywould have made themselves a new one. But instead they burn a paying customers food, box it up, and send it on its way?..only toget to the customer who can?t even bite off a piece because not only is it burnt to crisp, it?s fricking stale. NOT EDIBLE. ATALL. So burnt the edges of bread curled. It?s disrespectful that they would see how burnt this is and not remake it. What ajoke. I?d go somewhere else if I were you. Oh and don?t bother calling the 800 number that they provide on here when they wantyou to report something that upset you, I called and the person on the other end barely said two words and when I told her whathappened, she condescendingly was like ?ok???? - then at the very end of the conversation she says ?well what do you want HungryHowies to do about it?? - I?m sorry but, what? Isn?t that what the number is provided for is a solution? What a company! Read more
Pizza and bread sticks were good as always but what compelled me to write a review was that the guy who gave me my food saw that... I had my toddler with me & offered to carry the food out. While I didn?t take him up on it, the offer was really appreciated.(Wish I would have caught his name as he deserves the recognitions) Read more
Just bought a salad, the guy at the counter was nice. However my salad has 2 dead bugs in it! I just paid almost 10 dollars for... a salad to have to throw it away! Read more
The manager Brandon is truly a angel ! Honestly extremely kind and customer friendly as possible, his entire team is a... reflection of him, The service is extremely fast and the building is clean, my pizza was fresh and he made sure we had paperplates as well as cups with napkins. You can tell some people just work for money but he actually care about people. I?m nevergoing to another location again. Thank you so much. Read more
Buy their gluten free pizza for my son. Only one he has liked. Tonight's crust was hard on the bottom, so bothersome my son only... ate the toppings. Called, manager not a bit concerned. Won't be back Store supervisor contacted me today. Very niceconversation. She credited our pizza and will speak to the manager who I dealt with last night. Thank you for your responsebelow. Read more
Hungry Howies use to be great, then a few years so-so. They are great again. Best pizza in the world, maybe not, darn good pizza... that is ALWAYS made as requested. Pictured is my pepperoni and bacon heavy Cajun crust extra well done. Exactly what I request.I am surprised how many places I request extra well done, and the pizzas still are barely more brown than usual. Howies is notafraid to give me what I ask for. On top of that, their seasoned crusts, they must have more options than any other place, andthey don't skimp. Howie Bread (breadsticks) I've heard comments not always the best. Request extra butter and parmesan cheese,and you WILL really like them. Read more
I ordered pizza at 4 on a Wednesday evening and the customer service took me by surprise: Randy, who took my order, was very... polite and efficient and was very pleasant when dealing with my coupon. When I arrived to pick up my pizza, the front counterwas very friendly and fast. The whole process was quick, pleasant, and painless. Would highly recommend, as it seems they havegood workers. Read more