Reviews for Papa Johns Pizza in Waterloo, IL
Very good pizza, people very friendly. Will definitely do this one again.
The waterloo location is a rock star store. They are super friendly. And great customer service
The stuffed crust was So GOOD!! PJs crust and cheese is just softer/better. Better ingredients, better pizza. It's true! ????... And, I'm not a pepperoni fan because it can cause heartburn. But PJs pepperoni is better....it's sliced really thin and almostgets crunchy, and it must be less fatty/spicy because I DON'T get heartburn from it. They have a great tasting sauce, & theyaren't skimpy with it. I don't have to ask for extra sauce with PJs. I do with all other pizza chains. Read more
We order frequently and now the delivery drivers have been bringing my dogs treats when they drop off our pizza. Thank you for... being so kind. My doggies love you and it warms my heart so much. Read more
I've been ordering a lot less from this store lately. Seems like quality has gone in the toilet the past year or two. They are... also really skimpy on the toppings or just clump everything together in spots. Really disappointed, used to love their pizza. Read more
You lost a $97 pizza order and your driver lost a $20 tip because you failed to follow a simple rule: Listen to learn the answer... to your questions, instead of just waiting for your turn to respond. Rude and very condescending. Pizza Hut driver will be heresoon and leave with a big smile. Do better. Read more
At 5pm I set up a delivery pre-order for 7pm. We had a large event and I specifically picked 7pm because I would have the time... to receive the order. At 7:10 I call, wait on hold for 10 minutes, and find out that the pizza isn't even done cooking, andit's at least a 10 minute drive from the store to my location. So this order that should have arrived at 7 won't get thereuntil at least 7:40. The line gets disconnected, I have to call back, wait on hold another 5 minutes before I can cancel theorder because I don't have time to stand and wait for it any longer. A pre-order should be treated like an appointment, not runin the queue with all the orders that came in at 6:45. Also, when there's a pre-order, maybe give a call when you know you areabsolutely not getting it done. We arrange those things for reasons. You've lost my business for the foreseeable future. Andsince I'm bothering to write this review . . . several times we've had delivery to our home where the drivers have called fromtheir cars for us to come out to them to get the pizza. Never in my life had I seen such things before. Read more
I just ordered at 1030 and got my food at like 1050 ish and the guy was giving me dirty looks and when he walked down my... driveway he threw his bag from the top of my driveway at his truck Read more