Reviews for Burger King in Waterloo, IA
Extremely disappointed and disgusted. I bought a spicy chicken sandwich and waited over 15 minutes for it. I finally got home... just to realize the chicken was completely raw! I had eaten raw chicken. I took it back and asked for a refund and was told theycouldn?t because I had taken a bite out of it. At the time there were two people working with the GM not in presence. The workerhad to call the GM for them not to answer to ask if he was allowed to give me a refund. I ended up feeling a refund afterwaiting an extra 15-20 minutes going back and forth about it. I had food poisoning for a day because of this sandwich. I?vetried to contact corporate about it but have yet to receive a response. I have both the receipt and the picture of the sandwhich but apparently none of that matter. Read more
Came in this morning the poor manager was working by herself with at least 4 cars behind me. I was debating on going to another... location, but she had a confident attitude and assured me she could handle it. Food was fresh hot and served with a smile. Greatjob bk . Read more
avoid at all costs. in all the months it has been openz there is consistent long waits in the drivethrough, and obviously short... staffed. Also, the business operates as a day care also, because kids on counters next to the cashiers is a regular occurrence. Read more
Use Caution going to this location arrived on July 20th at 2:41PM Upon being #1 in the Drive through after waiting at the... Speaker was told to ?Hold up? at which point waited for 21 Minutes to place my order the employees seemed out of the loop anddid not understand their own ordering system after which pointed I pulled up to the 2nd window only to observe multiple Peopleswalking behind the counter hanging out with employees wearing shorts and t-shirts that clearly did not work there but appearedto wanna hang out after sitting at the Window for 13 minutes a female opened the window and stared me in the eyes only for me toask the total and her to look at a male in Shorts and a T-shirt to tell her nah. At which point I was told there were out ofmultiple items on my order and that they had not even started my order. I then told them I had waited over 32 mins and was notinterested in proceeding with the order and was told ok and left. Do not show any patronage to this location as you can seefrom the reviews this Place of Business Fails on every account of being a Fast Food chain Burger King should be disappointed inthis location. If 0 Stars was possible this is what they deserve Read more
I told myself I wouldn't come back to this particular location, because I came last year with my family around November the... service was terrible food was put together sloppily, so I was just over it. Then I was at hy vee and went against my betterjudgment and gave it a shot a complete 180. Faster service food was excellent, so it's safe to say this location on donald hasturned into my go destination and as of March you guys have made me a believer. Great job bk keep up the good work. Read more
Just stopped at BK and when we pulled up to order, we were told they aren't currently taking orders. My question, why is the... drive up even staffed? Could just put up a closed sign along with the debit card only. Good grief! Read more
I have an hr drive home and was really looking forward to having an iced coffee. They said they were all out and I said I was... so bummed! Then 1 of their employees said, "I'll make one for her." Thank you! Thank you! Read more
Every time I go to this location, which isn't often, the food is never fresh or even semi-fresh. It always tastes old. I only... get nuggets and fries and they are always cold and gross. I've been maybe 7-8 times spread over a year and this is the worst BKin town. You're better off taking the drive to Jefferson St. This last time, a couple days ago, the man in the drive thru linewas rude and food tasted like old grease as expected. I've given them a few chances thinking maybe it was a fluke but I'll avoidthis BK at all costs now. Read more