Reviews for McDonald's in Waterloo, IA
Ordered on their app to avoid the 20 car line in the drive thru, only to be told they were closing early. Didn't get a refund... and never went to pick it up the next day. Like everything in life there's a lot of room for improvement here. Read more
Good. Food tasted hot and fresh and I received it in a good amount of time.
Only went there because the place I wanted to go was closed. The gal waiting on me had braids past her waist and her hair was... hanging in her face. Went in the back with no hair net. She then came to the register and said "I have 7 minutes til I leave.Hurry up". Now I remember why I don't eat at McDonalds. Read more
Food is good, staff is nice. Just wish they would pay attention when someone asks for something to be taken off. For me I just... don?t want onions on my burger but for someone else it could be an allergy. Read more
Food was hot and tasted fine, but the staff was rude and argumentative. Ordered x2 20 piece nugget meals, because there were 2... people in the car, and the lady at the drive thru pitched a hissy about it not being rung up as x1 40 piece. We explained wewanted 2 orders for 2 people and she said "Whatever. That'll be 14.95." Read more
Stale, cold hard food.. my daughter had some type of icing in her burger. Staff wasn't horrible but also showed indifference to... customers satisfaction or or the quality of the food or service they were "providing".. FAR from my worst experience atMcDonald's but definitely not planning another visit. Read more
Things were good, liking the electronic order boards, much better for accuracy. Food came out fast. Tried the ranch dipping... sauce but was not my favorite. Only problem was there was no toilet paper in the restroom. Read more
40% of the time your order is wrong or missing items. Verify with staff that everything is correct and they confirm "Yes... everything is there" then you find out when it is too late that not everything you ordered and paid for is there. 20+ yrcustomer and simply will no longer have the understanding for inconvenience I get due to staffs lack of care to ensure my orderis correct. I don't check my items in the drive through because it hold up the line for everyone. Some customers do check theirorder before leaving and I finally have grown better understanding why this is consistently done. Read more