Reviews for Olive Garden Italian Restaurant in Waterloo, IA

Our waiter was wonderful, food was hot and flavor was all as expected. The place was just dirty. Our table was full of dust and... the floors were visibly soiled even though when we got there they had only been open 30 min. Read more

The staff was very friendly and accommodating to my wishes. Haven’t been to Olive Garden for quite awhile. Will be back. Would... be nice if they had another one in the area as sometimes they have a waiting of up to an hour. Seen many people leave when toldhow long they would have to wait. Read more

We stopped in here for dinner tonight. The food was very good like every other Olive Garden we’ve been to. The wait staff is... very friendly and helpful the tables were all situated comfortably. This is a definite stop if you’re in this town Ourwaitresses name was Paige and she needs a raise because she is amazing and very helpful Read more

I always order my dinner from Olive garden. I work 2nd shift for a local hospital and my husband always picks me up Olive garden... once a week. Last week they forgot to pack my meal in our order. The staff was over apologetic to me. the manager offered tobring me my dinner to the hospital. I explained to them that this was fine I will just pick it up the next day. And their stafftook care of me. You guys are amazing. Read more

We had a party of 3 adults and 1 child. We had a wait for about an hour to get a table which didn't bother any of us because it... was a Friday night and they were packed. When we were seated the waitress was busy but still came to get our drink order and ifwe had wanted any appetizers. She got our drinks and order and was busy with her other couple of tables which had larger groups,no biggie. She promptly brought out our soups and breadsticks and my child's order because when dining with a smaller child wealmost always order hers right away. We ate the soups and appetizer and she brought another round of soups. None of us realizedthe time and my child was busy wanting to go potty every 5 minutes or playing with her crayons. So we were just talking and amanager comes up and explains the kitchen made a mistake and lost our order and it was on the house and we shouldn't of had towait so long. Which was completely unexpected and caught us off guard because no one was paying attention. The manager and thewaitress and the other waiter in the seating area were wonderful and prompt and the food came out hot and fresh. Accidentshappen and the staff went out of their way to make things right and we had a wonderful experience! Read more

I was just in there a week ago and gave a rave review. When I went this time, terrible. The main problem was the waitress. ... She took forever to get anything for. I had to ask another waiter to get me more soup. Needless to say she didn't get a big tipfrom Pam or I. Also we told the manager how we felt. Manager gave us out mints. I would still recommended them. Love the food Read more

Well the food was great. Great Waiter James. But service from check in table wasnt. Told 40 min. Wait. Ok. Well 75 mins later.... And 4 partys came in after us. But were took to a table b4 us. . girlfriend was not happy..It was Veterans Day Free supper.. Butneed alot more training. On checking in customers.... Read more

Leah did an amazing job serving us tonight. So nice and helpful. We had a wonderful time. The food was excellent. I loved the... Chicken Margherita. That dish is outstanding and a healthy choice. The salad is so good too. Read more