Reviews for Pretzelmaker in Waterloo, NY
Every single time we have gone there these past 2 years they did not have the mozzarella cheese bites. They advertise for them.... And we only go there for them... nothing else. We walk in and ask for them and they try to sell us a hot dog bite instead. Nope.We dont want a hotdog bite. Why advertise for something you don't plan on having?? Always disappointing. Read more
good price great Food
DON'T DO IT!!! The woman working there today pretty much told me I had to wait for her to clean up before she would make my... pretzels. Then lied to me about how long it would take to make fresh ones. She was giving me attitude when I told her that itnormally doesn't take that long. As I was walking out the door, she raised her voice and got even ruder. When I called back forthe supervisor's number she gave it to me and hung up before I could even repeat it back to her! Worst experience there EVER!!!I wouldn't go back if you paid me to!!! Read more
Hows it still open? Went 2 times and waited to be served, even though I was only one there. The last time I went in and stood... for 3 minutes and walked out. No one was out front. Ask me why I went back after they had such a lil selection and not even afull size pretzel and cheese. Well I'm not the brightest crayon in the box Read more
i work here and i hate it
Not good
It?s a little bit about the food but more about the workers. We waited for 20-25 minutes in line for one of the workers to try... and frost cookies and ask the only other person actually working and taking care of the customers on how to spell birthday/ whattype of frosting she should do and then go on her phone while the line continues to grow behind us. Seemed as though nothing wasbeing refrigerated, nobody was using gloves and each time we?ve come to this location, our order has been made differently orcompletely wrong. She also charged a mall employee incorrectly and then proceeded to keep the money as a tip. Highly recommendnot going until they have new staff. Read more