Reviews for Dairy Queen Grill & Chill in Waterloo, ON

As usual the blizzard was awesome but receptionist was little bit rude.

This is the best dairy queen ive been to . The owner is a really friendly guy and the staff are super helpful Best place to grab... a sweet treat Read more

was here between 705 and 715 on 09/22/2022. There were at least 6 employees standing at the till area. However they were so... envolved with there conversation that they couldnt pause to take my order. Read more

Wife and I both got blizzards but there were barely any chocolate chunks. Why are prices going up but quality/quantity is going... down? This was my "redo" DQ trip this week thinking it couldn't be bad two times in a row? I was wrong. I will not be going backto DQ for a long, long time! Read more

I will never be returning to this location. I visited late at night on Aug. 6 and when I got home I noticed there was mould on... my burger. I called them and they told me I could come back for a refund but they couldn?t make me another one because the grillwas closed. I didn?t want to drive back for such a small refund and I was told the manager would call me the next day, but Inever heard back from anyone. Read more

This Dairy Queen has given constantly excellent customer service. Exceptionally friendly and always on top of it. Owner does a... fantastic job. Read more

Super friendly! They made us a great cake in just one day.

Love this location! We get all of our birthday cakes there and order online. They are always ready when we go to pick up and are... exactly as requested! My 4 year old requested this cake and it was exactly what he wanted! Read more