Reviews for Gold Roast Coffee Services in Waterloo, ON

Brought my Saeco coffee maker back to life twice now. Great service from the Gold Roast Coffee team

Over priced! They charge 95$/hour with 100$ minimum regardless of the problem or time it takes to complete it. My part was worth... 35$, I was quoted minimum 200$ for a machine worth 300$ at this time. Read more

Absolutely fabulous! I needed help with Rancilio Silvia just before Christmas ... the worst possible time for a service call!... The experts at Gold Roast helped quickly and efficiently. Thank you! Read more

It was always a treat visiting Bruce and the team at the brick and mortar store. Now that I live a province over, another method... was required to supply my Francis-Francis. After discovering that Gold Roast's website is e-commerce capable and doing mydue-diligence to confirm competitive prices, I placed an order for a case of IperEspresso capsules and enough tea to qualify forfree shipping. My shipment arrived three days after resolving a slight hiccup due to my request to ship to a PO Box (Canada Posthas a one-up delivery convenience for those of us that work). For those of you that enjoy black jujubes ? try the MediterraneanBlue tea. Read more

I would like to take this opportunity to thank you for the amazing Gold Roast service ...I can always count on a punctual... delivery, same day machine service and quality brand name coffee! I am very delighted and grateful to work with Gold RoastCoffee Service! Keep up the great work! Jorge Mario makes our coffee deliveries, and I look forward to every visit, we alwayschat and have a informative conversation. It feels good knowing you can count on quality work and dedicated people! Thankyou, Marzena Rachwal Marzena's Cakes 15 Scott St. Unit3 Kitchener, On Read more

Bruce and Brenda have been such a help with starting the espresso bar, they have patiently taught me how to clean my machines,... introduced me to some fabulous products and responded promptly when I needed urgent advice on my rather tempramental equipment(not supplied by them I hasten to add the equipment they supplied has worked like a dream). Brilliant service - they providereassurance with their coffee. Read more

I have been a Gold Roast customer and fan for many years, both as a business coffee service client and for my own home expresso... machine, repairs, and supplies. You know for sure when you are dealing with anyone at Gold Roast that you, the customer, arenumber one, and that includes protecting your wallet with excellent prices and providing you with answers to all your coffee andcoffee machine related questions. The choice of products availabe for coffee and hot beverage fans is tremendous. If I stop byGold Roast or, am receive a service visit from a Gold Roast employee - I know am going to add more smiles to my day. Every dayshould have smiles and coffee. Well, coffee first, then smile! Read more

I find Gold Roast provides excellent service and support by email, over the phone, and in person. They are very personable and... genuine, and always eager to answer your questions. I would recommend their service to any business. Read more