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Reviews for Pizza Nova in Waterloo, ON

Aya 1 year ago
1

Re-posting after 1-year since looks like this post has been flagged- not sure if it is google or the store who is hiding my... review but I will try again! I normally never write reviews online but after my sister's experience today I just had to. Weordered pizza today for my little brother's birthday and 80% of the pizza was burnt (visibly and tasted). Like most pizzaplaces, they quickly apologize and offer a replacement. After calling the main pizza nova calling centre they offered to make areplacement for pick-up (the first lady I spoke to was a tad uninterested and not very nice, but I shrugged that aside, givingher the benefit of the doubt). So we decided to make the 15 minute drive again to pick-up a better pizza. My sister went downfrom the car to pick up the pizza and told a lady that was working there that she was here to pick up a pizza. The first thingshe said to me was: "did you guys "drink" (don't know if that was an english mistake or she was trying to taunt us) the pizza?" She then said "I do not want to give you guys the pizza because you are lying and I cooked the pizza and it was not burnt." Mysister at that moment was shocked and immediately told her not to call her a liar and exclaimed "do you really think I wouldcome back and forth for a pizza?" My sister told her we do not live close by and she did not have that kind of time. Luckily wetook pictures of the burnt pizza which she quickly showed to this lady. The lady got quiet when my sister showed her theevidence. All she could say to my sister was next time when you order to make a note that you want your pizza "lightly done"- mysister quickly told her that she shouldn't have to request for her pizza not to be burnt. Before my sister left with her pizza,she told her to "check it again" to see if it was a good. My sister did ask for the manager and she said she was the manager. SoI guess the manager of this store does not care about customer service. Honestly I was so upset when my s Read more

C W 1 year ago
1

Pizza is fine, but everytime, without fail, the drivers from this location fail to read the delivery instructions. What's the... point of me typing them in at all? All I'm asking for is to not ring the doorbell! Read more

Carl Lobis 1 year ago
5

The pizze are very good not too greasy and there's a good set of condiments to spice them up. They also have lasagna.

Judy Kumor 1 year ago
5

The broccoli and cheadar half was great as well as the ham and Pineapple half for my son. Great job at getting it right.

William Nielsen 1 year ago
5

Delicious pizza. Walked in for a slice, and was not disappointed. The restaurant is clean, and has decent seating. The staff... were friendly, and polite. There was a good selection of slices available. Read more

Abhishek Bhati 5 years ago
1

Very bad service by the staff and worst quality pizza ever had. The place was stinking.

Satish Kumar Polisetty 5 years ago
4

The best pizza ???? available near the University of Waterloo campus. The store has at-least 18 varieties of classic pizzas, 9... varieties of white pizzas, pasta and sandwiches and a wide variety of sides. My recommendation is to try the pizza with herbedolive oil.. it?s amazing and mouth watering ???????? Read more

Fani H 6 years ago
5

Of all the pizza places I've been to, Pizza Nova is my favourite chain. They also got a new charcoal crust!