Reviews for Domino's Pizza in Watertown, CT
It took 2hrs to get my food cost me 50.00 and it was luke warm when I got .. I call the store looking for my food and requested... a refund b4 it even got here, I only picked T and manager shawn Read more
Shawn the manager burnt my pizza then offered me nothing but a new pizza which I had to wait for. The store was not busy at all... as they were sitting there talking to random people while making pizza. Terrible experience. Don?t recommend at all. Read more
Consistently get orders wrong, unapologetic staff lacking the basics of customer service. Not worth your time or energy.
Feel like a karen but fr these guys never come close to cooking it long enough
Last night as Taco Bell shut down with people still waiting in line I walked into Domino's. I missed dinner and was starving. ... ten pm. A woman who clearly had 2 children with her probably because she is struggling as we all are whipped my order togetherand walked it out to the car. She is a gem and could not be more gracious and put together. Whoever she is... a dark hairedwoman maybe in her thirties or forties is a great addition to this place. I also have never had a bad experience with any pizzaor food in the past but this woman is a hustler! Great service :). Read more
Order was on point !! The worker that works there named Amanda quality check was on point ! I received everything and food was... delicious! Definitely recommend this location Read more
Pretty good pizza by the local area standards. Tastes admittedly fast food-like, but there's more (immediately apparent) nuance... in the composition than in some of the more general traditional town pizza places. That, and above that, cheaper. Where else doyou get garlic crust by default? But I will say: wish we had a Pizza Hut instead. Where's the stuffed crust? It's been a decadesince our Pizza Hut closed, man. Ordering online has been a chore. Sometimes the specific store just isn't doing online ordersthat day, and the site's web design is shoddy at times. Password reset confirmations lag a number of minutes? not great whenyou're a hungry customer! Also, depending on the traffic, expect your pizza to get burnt, either a little or a lot. To keep itwarm they keep it on the oven, and very occasionally they will just not give a toss and leave it on there while doing otherthings. One time I was ordering the pizza in-store and I just watched my order burn up and get served to me burnt. However,since I was in-person I was able to negotiate another order. If you order delivery like ninety percent of customers, you mightnot be so lucky. Do not order Fridays unless you're fine with it bein' mid-quality. Order weekdays, closer to Wednesday orTuesday the better, those are the lowest traffic days. Avoid ordering near dinner time for best quality, but it should be fineon those days. But, if you do show up with your bad order, they will redo it for you. It's the least they could do for thatkind of effort and that scarce of a situation, right? Read more
They provide absolutely NO customer service whatsoever. I called because they double charged me for my order. The person at the... store told me they couldn't do anything and to call the owner. Got the so called owner's number and his attitude and demeanorwas worse than the person working in the store. He was rude and had no care about what I was saying. He didn't even take thetime to look into what happened. He just swore up and down that I was wrong and had no idea what I was talking about. Iexplained they double charged me and that I had already spoken with my bank to confirm it was charges and not a hold on myaccount. He became defensive and said there was no possible way and that my bank didn't know what they were talking about. Healso made sure to tell me I only spoke with a bank teller and that they dont know how to tell the difference between a hold andan actual charge. I'm not sure how he would know who I spoke with at the bank or how competent they were at their job. I toldhim that I wanted my money refunded since it was charged and not a hold. He told me I could wait 3-5 business days for the"holds to clear" and if nothing changed then I could call him back to discuss the matter. I said no and that he could refund meor I would report it to my bank as fraud. He then had the audacity to tell me I could have my bank call him so that he couldtell them what they were actually seeing on my account. I was appalled that he would even say such a thing and I told him therewas no way I would have my bank call him to discuss my account. I said again that I wanted a refund for the wrongful charge or Iwould report it to my bank and that is when he told me he would call the police on me and file a report because I would be"stealing from him". I would love to know how I'm the one stealing by requesting my money back that was wrongfully charged.Needless to say I have never had such an AWFUL experience at any Domino's store and this whole situation has left a ve Read more