Reviews for Starbucks in Watertown, MA
Never had a Starbucks mess up my drink so badly. Ordering a simple pumpkin spice latte, no modifications. It cost over $6 for a... grande, half was whipped cream, and they forgot to add the pumpkin sauce. Read more
Emma was so sweet! This is a busy location, having friendly staff like her is such an asset!
Wait can be long but my barista did a great job with my drink! He put a frappuccino lid on my cold brew to fit extra pumpkin... foam in top?I really appreciated that! Read more
Absolutely amazing!!!! They have Wonderful customer service and even though it's busy, they made my drinks in under 5 minutes.... Employees are super sweet and make sure they got your order right. HIGHLY RECOMMEND!!!!! Read more
We got the beverages and food on time. But, they have a super dirty display food on the front with flies and dust. I know that... those food is just to show how it looks but it also shows that they do not care hygiene. Read more
The worst service I have ever experienced in starbucks. Since I am a huge fan of starbucks, I?ve been to quite many in states... and other countries. The staff at the counter was the worst.. she seemed like she didn?t want to speak any single word. If shehates to respond to the customers, she shouldn?t be working in the service field. Read more
Worst Starbucks I've ever been to. Cashier looks like he hates his job. Sold out of everything. No breakfast items, no cold... brew, no dark roast. Line was too long for what I WAS able to order. This cashier guy is moving soooo slow, physically. How doesthis guy still have a job here, at a fast paced coffee place?!?!? The lady working was going as fast as she could to makedrinks, restock items like cups, and warm up things like croissants that the cashier let go out cold. To top it off, my WCM cameout with no whip by the cashier guy. I had to go back to the lady to ask for whip once she returned from the stockroom. This guycan't even make a standard drink order correctly. Very unprofessional! Read more
Oct2022: 4?: I would recommend visiting this location if you are shopping in the location. I was in the department store... shopping and came across this location. Some of my family members decided to try the specialty drinks. I got tea, they eachselected a coffee of some kind. They were happy to receive the drink and enjoyed the beverage. We are on vacation in the areaand selected some pastries as well. The personnel were fine during our visit. The drinks and pastries were pretty good too. Read more