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Reviews for Chipotle Mexican Grill in Watertown, NY

Kassya Murray 1 year ago
3

This used to be one of my favourite Chipotle's to visit, and I am sad to see it go so downhill. Everytime we visit, they are out... of something, and the lines are huge. The floors are dirty, the kitchen you can see in the back is also filthy. The staff areway overworked and running all over the place doing their best to keep up with all the in person and mobile orders. It's a crazymad house! I ask the owner to take another hard look at this location, it used to be fully stocked 100% of the time and clean.Staff also seemed to be less stressed in the past. Due to the high demand, and popularity- imagine if you had more staff andstock! I hope the next time we visit things will change, that is if we decide to visit again at all... Read more

Samantha Ann 1 year ago
2

The person putting the food together had major attitude and was slapping the food onto the tortillas and just dropping the... spoons making a mess. The food still tasted good but I felt like a burden just for ordering and he was giving us dirty looks. Ihope he is doing okay but if he really hates his job that much he should reevaluate his priorities. Would've been better offeating at a sit in. Read more

Tiah Brown 1 year ago
1

If I could give 0 stars I would. This place is dirty! I?m 7 months pregnant and my husband and I stopped at chipotle to eat. As... we?re about to pay at the counter, the cashier gets a pen top and tries to cover LIVE ROACH with it! All while next to our food.She offered to take money off of our food. When she told her coworker, he just continued making other peoples food. We left andwent to five guys. Read more

Tim Crytser 1 year ago
5

To whoever was in front of me in line today, it was YOUR behavior that made me feel really bad for everyone who had to deal with... your entitlement. Why is the line long? Because you couldn't be bothered to look up from your phone while you backed a line outthe door. Good job and we'll done. Not. Then you had a temper tantrum because the woman making your food can't seem to expressto you that she can understand you mumbling and pointing, as though she's supposed to be psychic. Then you get to the pointwhere most of your food is prepared and you simply throw up your hands Lea ingredients a woman to throw out two whole bowls offood. Seriously ugly, stupid, and overly entitled. I took your TWO bowls of food rather than have her throw it out. It wasfantastic. Next time, as a customer, Suck LESS. Read more

Nathan Dalton 1 year ago
1

Highly disappointing and disappointed. Found a razor blade in my girlfriends food. Used to be a perfect spot and now it?s... actually terrible Highly recommended NOT going to this chipotle. Unreal Read more

Peter Harris 1 year ago
1

So when they start running low on food they only fill your bowl halfway. These workers are freaking ridiculous. If it was them... ordering and getting this they wouldn't be happy either. My son is 10 and was still hungry after eating it. He didn't eat any ofit yet that's what he got. Read more

Queee Woods 1 year ago
1

These people really allowed this to leave the building. After waiting 40 minutes for the order (which wasn?t the initial issue),... this is what showed up. For one the order was completely different, for two it?s completely disgusting looking. Safe to say wewill not be back or recommending anyone eat at this location. Extremely disappointing experience. Read more

Tony Swann 2 years ago
3

My Barbacoa bowl was excellent tonight. I also ordered chips and queso Blanco, the chips were were a tad stale. The big... disappointment with tonight's visit was just how filthy the store was. Every single tabletop had food debris on it from previouscustomers. In retrospect, in spite of how good my entree was, I should have requested a refund and eaten elsewhere. I'm in townfor three more weeks so plenty of time for a second visit. I'll give this location another try and hopefully be able provide amore positive review. Read more