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Reviews for Pizza Hut in Watertown, NY

cheyenne H 1 year ago
5

Went in tonight and was waited on by Andrew, he went above and beyond for us and was really some of the best service we have had... up here. Food was great as always! Read more

Matt Cartier 1 year ago
5

The employees are always friendly, the food comes out quickly and correctly. LOVE the breadsticks.

Jennifer Stowe Corbett 1 year ago
2

It's been a while since I've ordered from here. I ordered the Cheesy Alfredo Pasta that's new along with a few other things. The... store called me to inform me that they didn't have any more Alfredo sauce and asked if I wanted red sauce instead. They couldhave been more courteous when on the phone with me and offered me something extra for having to change my order because they ranout of the sauce that I ordered. It took to me to be longer than what should be expected. Not sure if I will order from here anytime soon after what happened. Read more

Brooke Davis 1 year ago
1

They gave me the wrong order and I called the store to talk to the dang manager and she was offering everything but a... solution!!!! I ain?t eating or ordering from here again!! Terrible and trash managing skills. I wish there was a 0 star button. Read more

Rebecca Keegan 2 years ago
3

Food is pretty good. If u call to order though it's stupid! They use a call center now so it's like foreign people that u can... barely understand and u have to have them connect u to the store u want to order from. My store is the arsenal st Watertownstore. But the food like I said is always good Read more

Megan Grant 2 years ago
3

I called the store before ordering online to confirm that the store had cauliflower crust and was told « yes ». I proceeded... online to make my order and noticed that there was no option for the crust?I put the request in the comments thinking that maybethe website just had not been updated. They called from the store to inform me that they did not in fact have the crust ????.We read back the number we?d called and the name of the person we spoke to and she confirmed the number but stated that we mighthave been transferred to another store, ??. Since we were already in the parking lot, I said that we would go ahead with theorder. I love the picture options to depict what should be where on and order?got home, opened the box and needless to say, they did not pay attention to those pictures as toppings were sideways! Read more

Damyon Stafford 2 years ago
1

The waitresses that we had waited on another table before us and and they came in 20 minutes after we sat down and we got served... second. It feels like Antarctica in here and no heat and you freeze. And they only think about their self. You should never havetoo freeze setting waiting for your food. And the second people got there food frist. This is the Watertown one. Read more

Edward Harrison 2 years ago
3

Average pizza place. They couldn't offer two different types of sauces with their wings. The servers were nice and seated us... quickly. They were attentive and kept our drinks refilled. Waited aittle longer than expected for pizza but not too bad overall. Read more