Reviews for Red Robin Gourmet Burgers and Brews in Watertown, NY

I wish I would have gotten our servers name, what an experience!! We went for my daughter's 4th birthday, and was not... disappointed. The service was so fast, the staff was more like family than employees. The gentleman who served our food was sosweet to my daughter, and our server (who's daughter also recently had her ears pierced) was just the sweetest! We've been onand off customers for years, but now we will be regulars! Thanks again!!! Read more

This is probably our fourth time coming back here and the restaurant never disappoints! Always great food and fast and courteous... service! I love Red Robin's banzai burger while my family orders their bone in chicken wings or boneless chicken and some Mac ncheese! Overall, it's always a great place to sit down and chow down! Read more

The food is excellent. Funny to say about a burger place but the crispy chicken salad is my favorite. Burgers are great, my kids... like the pretzels and unlimited fries. Servers are kind and managers are attentive. Highly recommend! Read more

ABSOLUTELY AWESOME. We had dinner there last night and I'm still praising it today. The food was prefect, service was perfect,... atmosphere perfect. It was a TINY bit pricey but everything is more expensive these days, and I'm fine with it considering thequality of it all. 110% Recommend Read more

My family eats here quite often. Being new here, it?s been rough finding good food. We always have great service. Anytime our... meals are missing something the manager comes right out and takes care of it. It?s definitely a place we will continue to visitwhile living here. Read more

Great service, drink was on point, but soup and burger can definitely be better, I order chicken soup but it ended up being like... chicken chilli, and burger was dry and small. Read more

This was my first time at Red Robin and I was definitely impressed. Great service and really good burger and fries. Also loved... the ambiance. I had the new scorpion burger and it was awesome! Read more

Visited this location on a Sunday evening at about 8 o'clock and the place was dead. I sat in the bar, at the bar and there was... one other occupied table in the bar area. When I left about 45 minutes later I walked through the dining area and not a singletable had a patron in it. Burger and fries were good and I had fair service at the bar. It was obvious they were prepping toclose, so the bartender was handling all of her side duties. There was one huge annoying complaint. Two hostesses were fillingballoons with an air cylinder at the front entrance and it was making an ear piercing whistle as the balloons were filled. Thatis a task that should be left to when guests are not in the restaurant. Read more