Reviews for Pizza Hut in Watertown, WI
Food was good. Little slow, don't listen to the online timer, picked up my food when it said it was done and it wasent, had to... hang out for about 10 min. Read more
This is our second time ordering delivery from the new location in Watertown. First time our wings were forgotten, I sat on the... phone for an hour trying to get ahold of someone at the store, Everytime it would ring for a couple minutes, and then bedisconnected. Our second and last time we ordered the basic dinner box, completely wrong pizza and our breadsticks were burnt. Itried calling again and I was disconnected everytime without reaching an associate. It?s irritating when you spend your hardearned money for terrible service and poor quality. I don?t pay for delivery so I have to end up driving to the store to talk tosomeone, then I would?ve just done a carry out. Needless to say we will not be ordering from here again. Read more
The Pizza Hut in Watertown just recently reopened and since Pizza Hut meat lovers pan pizza is my hubby's favorite we decided to... try it yesterday for his birthday. I ordered online but paid in the store so I could use a coupon. The staff was very friendlyand helpful and the pizza was great! Read more
HOPE WE DONT GET ECOLI! RAW CHICKEN WINGS!!!! And can?t get anyone to answer the phone!!! UPDATE: went down there to get money... back with the raw chicken and the boy offered to microwave them!!!! MICROWAVE?!?! He stated he could only give us an in storecredit and said no, we won?t be back! Boy said that he can?t do that and we have to wait until tomorrow. Also asked, ?are yourphones broke?? ?Why?? ?CAUSE WE CALLED 3 TIMES AND HUNG UP ON EVERY TIME!? Read more
2 hour wait for delivery. Forgot the soda. Pizza was barely luke warm 99 degrees to be exact. Throwing it all out.
Ordered twice since they've been opened. Both times we had issues with our order. Both were carry out orders. First time, they... "forgot" to make the chicken. After waiting 10 more minutes for the chicken we take it home and discover the sauce is just alittle dribble on the chicken, not anywhere near enough to coat it. Second time, the cinnamon rolls were not only burned to ahard crisp, but one was missing. How can you burn them so badly and think "yep, that's okay"? And the one that was missing, Ihave to wonder, did it catch on fire? Did someone have a snack? There are so many questions. Calling to address the issue,just results in the phone being picked up and hung up on immediately. Seems the employees don't actually want to actually talkto anyone. I've heard this is apparently normal and what they do when they don't want to take anymore orders. We had high hopesa fresh start would be better then the old location, unfortunately, it seems to be just as bad as before. Read more
So. Much. Better. Than the old location. Delivery was on time and the food was hot. I ordered the big dinner box (2 pizzas,... wings, and breadsticks). The pizzas were done right and the breadsticks were phenomenal. The wings were just ok. They were doneand hot, but it?s like they just put a glob of bbq sauce in the packaging and called it a day. They were good, but could?ve beenbetter. Overall, Pizza Hut Watertown has improved and it?s worth giving them a shot! Read more
Ordered for a pickup and people were very nice! Added marinara sauce and the woman behind counter told us how much extra it was,... went in back room grabbed a small container and brought it out to us. Read more