Reviews for Taco Bell in Waterville, ME
Tried to place an order for chicken tenders were told they didn?t have any order famous bowls and tacos wanted French frys told... that they didn?t have them as they closed in 10 minutes it was only 10:43 got driving down the road took a drink off the sodasthat came with our meals and they taste like straight chlorine the chicken pot pie was dry and medium warm famous bowls aredried up chicken and Luke warm potatoes guy taking the orders was very rude and the woman giving us our food was just as bad!!!Will never go to that kfc again! Read more
Upon entering the restaurant, I was informed that they were out of a lot of items. The restaurant had no heart and it was cold... inside. The items purchased were poorly assembled and not up to par with the chains food quality. I paid with cash, but theycould not make change and kept the missing amount, essentially overcharging for a bad experience . This is not a Taco Belltypical of the franchise, and in my opinion, if they can't provide service or heat, they should close the doors to avoid a badexperience. Several staff members were gathered in the parking lot, leaving one person to hold down the fort. The owner needsto step it up. Read more
Where do I start?? First off..how about the practically ran out of a lot of food an hr before close..Next they over charge me... for a 12 taco Supreme party pack..and the girl at drive thru ran it in two 6 packs and it charged me more..then they say I needto wait 20 min..and that was fine..but while I'm looking at the receipt I notice the mistake..and take it in lobby and one ofthe girls said she would fix it then give me a refund after the tacos were made..Then when all is said and done..she comes outwith ONE party pack and acts like she accidentally made 2 FULL party packs and asks.." will that make up the difference for theextra?"..I say sure after thinking a min..then I thought it was all together in the first party pack..she says "no that's onlyone party pack..hold on" then she comes back cuz they were in the process of making a SECOND party pack..and says.."there isSIX" extra..AFTER already making me think im gonna get a second party pack..How pathetic is that?? ..I mean..is that the newhustle from THIS SPECIFIC taco bell/Kfc..I mean i have never had so many problems anywhere as i do EVERYTIME i visit this Kfc/taco bell .I mean just ONCE would I like the order to be right and just absolutely corr3ct the first time..why can't i??? Ohand one more thing..while I was waiting for the party pack..I told them I wanted ALL the food I ordered when the pack came outso It was All fresh..but that was top easy..i had my other meal in the car getting cold now while I'm in the lobby trying to getmy receipt fixed...I'm not sure if I'll ever visit this place again..As many problems I keep having Everytime I go there..Justsaying Read more
Waited at the window for awhile because this lady was playing on her phone and not paying attention while there was a line of... cars behinde us. And then we didn't even get our full order and she walked away.. and didn't come back I had to go in and getthe rest from another employee who was trying to clean the place. Read more
This is by far the the worst Taco Bell I have ever been to. I have lived all over the country and have never been to a Taco Bell... that has yet, in half a dozen visits in the past year gotten an order right. Today the 2 quesadillas I ordered were not cut, mywife's bean burrito was full of cheese and onions, but not many beans. The 2 orders of chips were old, greasy and stale. We didnot (for the second time) get our cinnamon twists, and my taco was so greasy it was inedible. Previous visits have all resultedin missing items and when I have called to talk to a manager the response was "Next time you are in just let us know we willtake care of you" but did not ask for my name. There is another Taco Bell here in Waterville and while it is farther away harderto get in and out of I will try my luck there. Read more
It was an absolute nightmare Went inside to order and after being completely ignored for 15 minutes decided to go through... drive-thru. Waiting in line again for 10 minutes. Received an incomplete order (so went back inside to correct it as I had paidfor it and again, ignored at the counter. I had to verbally make my presence known to get service. And then the chicken wasterrible. It was all dried out like it was left over from the day before. Way below subpar service and quality. Read more
Despite the awesome manager (Charles), the 2 girls in the second window were nothing short of little ?ladies? with attitude.... Very rude customer service and they both need an adjustment! I spoke straight to the manager about it, understanding that fastfood chains are full of young people who need guidance and to learn customer service. I?ve worked in the food industry before soI get it. But that doesn?t excuse their behavior. For absolutely no reason, both girls had attitude with me, I was kind,patient, until I realized there?s a huge issue there. Charles was understanding and kind, whether he corrected the ladies ornot, I won?t know. Nonetheless, he was a lot more kind then most fast food managers I?ve known. Read more
*** I PICKED UP FOR A FOOD DELIVERY SERVICE *** Times are hard for everyone, but man, this place. 2 visits same day Employee's... eating food, while prepping food, with no gloves, wiping counters down with tsame hands, which CLEARLY cleans them. Then,bagging everything with the same just cleaned snacky fingers. Smoking a vape at the register while "pretending" to do somethingunder the counter. Bathroom has "old dirt" (dirt that's clearly been there longer than anyone would reasonably expect) packedinto all the corners of the room. Finally, to top off the evening, standing water in the lobby. They serve chicken here aswell, which is terrifying. Read more