Reviews for McDonald's in Watervliet, NY
My husband ordered breakfast, my kids got pancakes with sausage,my husband got egg and cheese on a English muffin and I got a... sausage mcgriddle but they told the Doordash driver the last minute that they couldn't make my mcgriddle cause it was lunchtime meanwhile there breakfast ends at 10:29am and we ordered at 10:20am. My kids and my husband got there food but not me, mykids got there sausage, my husband got his sandwich that's breakfast, so they are lied and they didn't even offer me anythingelse. So don't go this McDonald's they don't know what there doing. Never ordering from this McDonald's again. Read more
used the mobile app ordered lunch , got to window they say we are still serving breakfast , so i asked why did the app let the... order go thur , no answer . i get a email a short bit later thanking me for the order that i didnt get and they charged mycredit card .27 cents. call the store ask for the manager they hung up on me , call back several time and they wont answer thephone. Read more
We stopped on a rainy day so our toddles could play a little during a road trip. The play place was clean and fun and there was... dedicated dining tables and a bathroom in the space. It was also empty. Play place hours of operation are 10am to 2pm and then4pm to 8pm. Read more
I only go here in a pinch. Service is always slow and it is hit or miss if your food is going to be fresh. It doesn't matter... when you come. The drive thru is always packed and even before the pandemic they were always out of food. Read more
Amazing brand new, clean, playplace. The actual restaurant is kind of small, most of the space is devoted to this kid's area.... They close it in the afternoon so you might want to call ahead to see what the hours are. The servers were particularly nice andbrought the food to us. Food was generally good, fries were a little limp. Read more
The staff at this McDonald's is give or take. Sometimes they are greeting you with a smile & other times there is employees... talking about how they are going to "loose their minds" or "freak out". They almost never get a order correct. Don't get mewrong, the employees are nice, but I get a feeling that no one is actually paying attention to how they act around customers orthey simply do not care. Read more
Just went there today, ordered 3 big Mac meals and 20 piece chicken nuggets. The guy who took our order very nice no problems.... The girl in the window told us to go to the next window to wait, I was only handed fries and my drinks. Waited by the window forlike 10 minutes. Went in and the girl at the window said she gave me my burgers. Don't know if it was the manager or not but shewas like I'm not doing this again just give them there burgers. Made me feel like I was be dishonest but come on they acted likeI sat there in drive thru and ate them and tried to get more. Very very rude service. They need better people with betterattitudes. Went to leave the store and vented out loud and another customer said he was calling to make a complaint to. Guessmanagement needs to go there and evaluate the service. Read more
Wow. I'm certain that I am not the only customer to complain about the service. Whether you go inside or you use the drive-thru... the service is consistent. Seems it's been this way past few years. No matter how many times you flip over the entire staff andstill get the same results. Buyer beware. Read more