Reviews for McDonald's in Waukee, IA
Went in without kids so it was chaos free. No kids around in the morning so it was quiet . Enjoyed a simple burger and fries.... Yes it does have a washroom but it's not public. You have to be a customer to use it. They have a really good french vanillalatte sugar free. Wheelchair accessible washroom and parking. Had a nice play area for kids. Read more
Went through the drive through, was told to pull up and they would bring my meal out to me, I waited over 15 minutes before... going inside. And they brought out a crumbled up smushed bag with my food in it. Everything was cold, but I was so hungry at thetime that I couldn't wait any longer and left. This is my second issue I've had with this location. It's a shame that all thefast food in the area is either so busy you spend 30 minutes waiting or closed half the time or has terrible service/food. Read more
I know I'm not ordering from a 5* restaurant but have some self respect man this is probably the last time I order from this... location Read more
This was a great stop on our road trip. The playplace was clean and my three kids enjoyed it a lot. My food was ready... quickly. They also had Puppy Dog Pals playing on Disney Jr on a large TV in the dining room. My kids really enjoyed that too! Read more
Fast, friendly service! The young man working the second window today had wonderful customer service. He made sure I had... everything and then sang the Mcdonalds theme song! Adorable, loved it! The food was excellent as well! Read more
1.Full of flies that will interrupt your infinite waiting & eating 2.The waiting for the order was like 20 min. it looks like my... order was forgotten. I had to go the counter and wait again. 3.Slushy was spilled the lady that served 4.the food had to becollected from the counter rather than being served 5.The burgers appeared to be old and not fresh after all thewaiting Improvement is required in terms hygiene, customer service and product quality (because we are paying $$$) Read more
I ordered a meal in the drive through and ended up receiving the wrong items, so I drove back in order to get it corrected. I... was once again given the incorrect meal and could not wait 10 minutes to get the correct items made as I had work so I asked fora refund. The lady helping me was unsure of how to do the refunded and there were no managers there to help the staff, so therefund took longer then expected. Overall the staff seemed over stressed because their wasn?t a manager there to help them out.Lately, I have experience getting wrong items from the drive through to the point it?s not worth getting food at this locationanymore. Read more
One of the best McDonald's. I recommend getting the bakers dozen chocolate chip cookies, warm and gooey.