Reviews for Domino's Pizza in Waukegan, IL
I accidentally ordered carry out here by accident, I live in Wisconsin so this was very inconvenient. I?ve waited for HOURS... waiting for someone to pickup the phone so I could get a refund. They never picked up. If you attempt to call them, expect to beleft on hold for a good 3 hours Read more
Placed an order online for this specific restaurant. My order was supposed to be delivered by a driver named Esmeralda.... Esmeralda canceled my order and didn't even deliver my order. Then she went back to her store and lied to the manager tellinghim that not only did she come to the door but she called and no one answered. This store is so unprofessional. I would notsuggest this store to anyone. Read more
I can understand others complaining about waiting time especially weekend nights, but hey this is busy location and i was... waiting for an hour and 30min just now! Was short dollar on bill, didn't have to tip neither right( by mistake, forgot my walletat work) but Zachary ???? my man covered me with my promise i got him next time... thanks guys for dinner ???? Read more
In town for Naval graduation. I've had bad Dominoes but this is by far the worst!!! Team member was rude and hung up on me 3... times, final time was after I asked for a manager. Pizza was cold, over cooked and tough! If I could give less than one star Iwould! Read more
Worst dominos ever.! Maybe they pick and choose who?s food they mess with and who?s food not to mess with depending on the name... and who works there because every time we order from there the family suddenly has stomach issues so I am looking into a lawsuit. This is highly unacceptable and I will never order from a dominos in this county again. Read more
Placed an order for delivery around 11 PM on a Friday night. When ordering, it stated it would arrive in 30 minutes. Mind you,... we only live 5 minutes away from the store. We waited an hour and then it stated it would arrive within 90 minutes. Weeventually had to wait about an hour and a half for a small order for two people. When they finally arrived, a 10 year old cameup to my door and a woman in a what looked like a clunker car pulled up (with the bumper falling off, etc). Was I wrong to haveassumed it would be a dominoes delivery vehicle? And the best part, when we opened the food after we were so very hungry forhours... the pizza and breadsticks were extremely brunt and didn't have the garlic sauce on the crust like they usually aresupposed to. Was probably my worst dominoes experience ever. Won't be going back to this location. Read more
Just so everyone knows, there was at least one rat in that store early 2022. Rat droppings around the ground. There are ants... behind the makeline during the summer. Sometimes the closing shift doesn?t completely clean so the food might sit out all nightinstead of going in the cooler. The employees don?t wear hairnets and you?d be hard pressed to see one wash their hands aftertouching their phone, they just go back to making your food. The grease trap for dishes is rarely cleaned and stinks. They don?ttie up their garbage bags so the dumpster in the back stinks and there are often insects/animals in the back. As to deliveries,there?s a good chance your driver is writing their own tips on the credit card receipts so MAKE SURE YOU KEEP YOUR COPY ANDCHECK YOUR BANK STATEMENT. Don?t let them lie and say they don?t have the receipt or they only have one copy. Seriously, takeyour business elsewhere. And not just another dominos because a bunch around lake county are owned by the same people that ownthis one. Read more
Don't ever order from this Domino's location. I have had multiple issues with my last three deliveries from this location and... when you make a complaint this is the response you get from the owner.......keep in mind, I never complain aboutanything........ Nathan, it seems under no circumstances can we make you happy or not receive multiple complaints each time youorder. This has gone on long enough. I believe it's time we go our separate ways, and you seek out another establishment totry and serve you. Please reply with the last 4 of the card you used and the expiration date, and your card will berefunded. Wish you the best. These people are con artists. Stay away! Read more