Reviews for Mike's Pizza in Waukegan, IL
Pizza takes awfully long and the organization in this place is horrible. After making your order they?ll sometimes make you wait... even longer than told (1hr and 15 mins). Some people that had made their orders after you will somehow get their pizzas beforeyou, even if they had ordered the same amount or even more. Pizza is decent, but pizza tastes worse when you?re frustrated overit. The entire staff does not seem to care at all about the obvious lack of customer service, organization, and waiting times.Lady at the front taking orders probably gets off of all the negative comments about her. Read more
Absolutely horrible costumer service, extremely long wait times. This place deserves zero stars. Pizza was not delivered on... time. It took well over two hours for the pizza to be delivered. I would definitely never order from here again. Take yourbusiness elsewhere. Dave takes absolutely no accountability for the pizza being delivered late or the app not being updated. Thewoman who answered the phone could not provide a time frame for when the pizza was to be delivered. Unfortunately, I alreadytipped on the app when I paid. This didn?t deserve a tip at all. Take your orders elsewhere. NEVER order here. Read more
I order a pizza at 2:00 pm and here it is 7:00 still haven?t got it but they have my card information. And when I tried to call... them. They hung up in my face. The first time I called a lady transferred my called into voicemail. And the voicemail was full.I figured the complaints go there! So they will never get my business. A bunch of spineless people must work there cause theyrefuse to answer the phone. They offer a service and treat their Customers bad! Terrible they made little kids wait and not getany food! I got your huckleberry! I should have known better!! Read more
I came for visit to my hometown of North Chicago/Waukegan with my daughters and grandchildren. I always bragged about how good... Mike's pizza was. I grew up eat Mike's and during my 3nd pregnancy 30 years ago I craved Mike's pizza so much so I ate them atleast 3 times a week, don't judge me ???????????? I couldn't wait to taste my pie, walking into the building iit still smelledthe same way and all I can say when I took that first bite way do my happy dance and say BUSSIN ???????????? Read more
The wait was worth it. The price is what brought me here and I am impressed. I ordered on Google, waited 45 minutes, picked up... groceries, tried to pick up pizza but still had to wait another 15 minutes. Doesn't even matter because I am so full off of a 10inch pizza (~$7). The edges were crispy and perfect. Read more
NEVER AGAIN!! The staff is so RUDE all the way up to the managers. Clearly they don?t train on customer service which is a... priority especially during times of inflation. I refuse to spend my money with this type of behavior anywhere. I ordered andafter an hour and a half of waiting I called to be told the driver would be coming any minute. 45 mins later still no pizza. Icalled back and they said the driver was told that whoever they tried to deliver to told them that they didn?t order pizza. Thatshould?ve been the first indication that they went to the wrong address. Instead of trying to locate the correct address, in mysubdivision he took the pizza back. Mind you I?ve ordered here plenty of times and never had an issue with anyone finding thecorrect address. Management and staff never offered an apology or any sincerity for me not getting my order. The first girl toldme ?well I?m not the manager? when I stated my pizza never came. The manager stated ?the driver said someone told him theydidn?t order a pizza? ? why would he bring it all the way back?? ?We?re closing soon so we can remake it for pick up?, but NEVERonce apologized for the inconvenience or the fact his driver made a mistake, instead they made it seem like it was our fault forbeing home waiting and the driver never showing up! CLEARLY there?s no consideration of people?s time, or money. Yes it?sinexpensive but if enough of these people leaving these 1 star reviews stop ordering here due to mistreatment I bet it makes adifference!! Train your staff on customer service, or is that the price we pay for ordering from here?? Read more
Great Pizza! Call your order in!!! Don?t come and wait it?s a house converted to a pizza place. Price was amazing $12 for a... large with 3 topping. Get you pizza and go to the hotel wait for morning to see my new sailor graduation from boot camp Read more
I love Mike's pizza specializing in pizza in particular, their deep dish pizzas are rare but amazingly good if you are a bread... person the dough is very tasty and fulfilling.The pizza is the most taste tantalizing form of an Italian dish I ever had in theU.S. if pizza tasted this good in Italy I would love to go! Right here in the local area we can experience a similar taste! Andthey have special deals if you are an ongoing customer like receipt savers get a free cheese pizza after so many are saved! Read more