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Reviews for Wendy's in Waukegan, IL

scott vancura 1 year ago
1

Welcome to the worst Wendy's in Illinois. Legitimately. Just don't. Dont think, "its so simple, they cant possibly screw it up... THAT bad"... because they absolutely can with absolute flaming glory. The meat is always freezer burnt, the orders are alwayswrong, they must make fries once a day and just shovel them from the same trash can for the rest of the day. I can't possiblyexpress not just how bad this place is, its not like wendys is THAT GREAT, but assuming ypure average wendys is a 10/10 thenthis place is -20/10. Its so much worse than any other Wendy's that i have ever been to that, frankly, id rather eat at thelocal soup kitchen. Never again. The owner of this establishment ought to be ashamed at the utter vacancy of self respect thatthey clearly abandoned long ago. The staff.. idk, probably best to just have em put down.. lest they wind up somewhere thatactually matters. Oh and also, most of their reviews were paid for. Thats how terrible it is, they had no choice. Read more

John Hatton 1 year ago
1

These people want $15 -$20 an hour and can't put everything in your order. Has happened more then once. Kids get to eat but I... don't . Too busy to go back. He'll with this place!!!! Read more

Dawn Jensen 1 year ago
5

We had very hot food and the service was great! Much better service then what we received at the Zion Wendy's. The cashier was... quick and very nice at this Waukegan Wendy's. Zions crew was not friendly and acted strange. Read more

Xochilt Delacruz 1 year ago
5

Itsa a very busy location but they do their best to get you through the line rather quickly. Food and service is great would... definitely recommend and return. Read more

Alicia alicia 1 year ago
5

i was short on time this afternoon and luckily the service was quick and the staff was nice. p.s. Jada was very consistent in... her effort to help me with my order in the short amount of time i had and the food still came out fresh and warm! Read more

Genesis 3 years ago
3

I asked for fresh potatoes and they weren't fresh. I'm not a difficult person to please, just give me my fresh potato wedges... when I ask for them. If I would've wanted rock hard ones, I would've just ate the uncooked ones in my fridge. Dry and hard, thepicture shows a large btw, not even filled up. I am sure these were the leftovers that the person before me got an hourago. Update 03/31/20 I haven't seen the lady who took my order in quite some time. Orders are now better :) Read more

elcascas 3 years ago
3

The food was hot and tasty, but the wait time to order you food and get you food is unreasonable slow take 20 min to be in line... to order and get the food in the drive tru, is the firsttime I spend that time in line in any drive tru. Read more

Angela Cantu 4 years ago
3

We always come through the drive-thru at this location. It's usually always packed. I usually get the Southwest Chicken Avocado... salad. Today I decided to try the new Parmesan Cesar salad. BIG MISTAKE! It was one of the worst ones I've tasted! It had noflavor, and it barely had any chicken or any cheese. I was left with tons of lettuce and tomatoes. Never again! Update:9-14-19 Today I decided to try the Parmesan Chicken Caesar salad again. This time it was amazing! It came with these parmesanbits that were amazing! I have to say that I was truly blown away how much it changed! I still don't like the service at thislocation. The young ladies at the drive thru need to learn customer service. Read more