Reviews for Firehouse Subs Waukesha Sunset Crossings in Waukesha, WI
The crew they had there today during a busy lunch hour was amazing. short staffed, people waiting and they just kept pounding... out orders, very polite and as quick as they could be. Good job to that crew! Read more
I love their beef and cheddar brisket sub. They are always cleaning up tables and floors. The worker's are so friendly and are... always smiling. A great experience every time. Read more
The staff here is always pleasant and the food is great. I never have to wait long for my food.
The subs were soooo good! I will 100% be going again! Plus the people there were so nice and very helpful.
My rating is about service only! The food is great, if you can get it! The service here is getting worse each time I visit (I... live in Illinois). The night staff act as if they hate to see customers come in. Tonight they shared they can?t toast breaddue to plastic in the toaster. I?m fine without having it toasted. I pay for my order and sit as I hear the manager speakingto a manger/owner who shares to put foil under each order. They continue to mess with the toaster and tell incoming customerthey can?t toast bread. After 5 or so minutes of no one ATTEMPTING to make my food, they tell me they don?t have ham. I?m veryunderstanding of a restaurant not having items in stock, but not when 4 employees are missing with the toaster and have mesitting for five minutes. I could use that time going to another restaurant. As someone who loves Firehouse and visits themoften, the service here sucks. Read more
It's set-up like Cousin Subs but with the fire department theme. Your food comes in containers instead just wrapped with a... pickle spear included. Nice! The food choices are different for example I ordered a Brisket sub. Read more
Firehouse subs has been great to us. They donated food to the fire department for an event. Subs and cookies were delicious and... the staff was friendly. We are grateful for their generosity and the delicious food. Stop out and get some food at Firehousesubs. Read more
After a pour experience receiving a to-go order of a brisket sub, and driving 15ish mins home; we discovered the meat was... virtually all fat. I called this location to attempt to rectify the situation. The associate told me that I would have to bringthe sandwich back in to prove it to him (so essentially driving a half an hour to prove that I wasn?t lying). Absolutely noregard for the inconvenience this has already caused as we wouldn?t be eating the sub. No attempt to resolve it the next time Iwas in, nothing. Read more