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Reviews for Pizza Hut in Waunakee, WI

Sarah Simon 1 year ago
1

Nov 28th 2022 update: More respectful and not make "our computer is down" the customers problem. Our food was ready when your... computer was down and after a very disrespectful interaction with the manager on duty and phone call with the GM/owner our orderwas not hot, was soggy, not labeled and incorrect sauce on one set of wings, and missing 2 dups that i paid for. The order wasclearly not remade after waiting an hour for the food because your "computers were down". Corporate will be notified of thisexperience. Terrible Customer Service when the product ordered wasn't what was delivered! Do not use the online order becausethey claim that they couldn't read a simple direction of do not cut and told me it was mumbled up yet repeated exactly what itsaid to me! Was only willing to either have me wait another half hour to make what I ordered or give me only a $7 credit for aproduct that cost me $16+. We frequent this establishment quite often and ALWAYS order our pizza's not cut and when they cut itthey make a new one or give us a credit for it. They are able to look at your order and see that yes you asked for somethingspecific. Very disappointed in a small town business that was so RUDE to a customer and tells me that I didn't order what Iwanted and that because I didn't order it correctly and they use the website, it's my fault and I don't have options to fix it... Tell that to my hungry 4 year old! Read more

Megan Flood 1 year ago
5

I always love my experience from Waunakee pizza hut. Magnus, especially, so personal n professional

Blaine Tessmann 1 year ago
1

Got the Detroit pepperoni, TERRIBLE! basically a giant breadstick with terrible sauce drizzled over the top. Couple pieces at... the end had no sauce at all! Read more

Elizabeth C 1 year ago
5

Love Our Pizza Hut in Waunakee WI! The delivery people are the best, so considerate and friendly, food is prepared perfectly... and hot! Thank you! Read more

Joe Maenner 1 year ago
4

Have had some of the best pizza hut from here in the past. Last one seemed to be riding around getting cold, dry, and the box... was soggy... Update - They've exceeded expectations recently. Back on par. Read more

Casey Olson 2 years ago
2

I used to think this place was decent but it has really fallen off in the last year or so. Everything tastes old or stale,... nothing fresh or appetizing, rally skimps out on cheese and ontop of forgetting to put the crust seasoning on the pizzas theyalso straight up forgot to put the parmesan/garlic on the bread sticks and give you a comically plain slab of dried up/stalebread instead. Do not recommend Read more

Andrew Heck 2 years ago
5

The food was made and delivered in a timely fashion, the order was exactly as we specified online, and the delivery driver was... courteous and kind, even when our dogs decided they needed to say "hello." The driver even helped us diffuse the dog situationby giving them a little attention, allowing us to regain control. Two thumbs and tails, way up! Read more

Roger Lautz 2 years ago
4

It was 30 minutes late, despite ordering 2 hours ahead. I had to call 10 minutes after it was supposed to be delivered. I was... lied to by the staff who told me it was out for deliverery. 15 minutes later. I got a text that the pizza was on its way. Itarrived 5 minutes later. This was for a birthday party and as a result we had to rush eating and we were still late for ourevent. Update. Tried a couple more visits. Much better with timing. I did drive up and they were not quite as hot as I wouldhave thought even though I came right when it said ready. I will say, I miss the seasoned crust now too. I'll try a couplemore times and see how it goes. Read more