Reviews for Carvel in Wayne, NJ
Always a pleasant experience. Andy goes above and beyond for his customers. Very friendly and great ice cream
Ordered a cake for pick up and it was perfect. Service was great too !
I wish I could give 0 stars for the horrible customer service!!! While my fiancé and I we?re trying to order they turn the... lights off ? both ladies at the front had attitudes because we wanted a second to think about what we were going to order. Myfiancé wanted to get a vanilla milk shake and we were told they didn?t have any milk , which I find hard to believe consideringit?s an ice cream shop. I would not recommend this location. Read more
Decent products awful customer .. terrible.. we went in at 8:45 ( they close at 9). We ordered soft cones, the snippy high... school girl said they closed the soft ice cream machine ????..ok so we ordered something else. As we were leaving a group of 4-5people were coming in, again the rude high school girl told the group ? sorry we are closing...Whaaaa? She just turned away atleast a $40.00 sale... I know it must be hard to get decent quality help these days, especially when u pay substandard wages,but I would think at least whom ever owns the business would be there to oversee operations or at least leave some one incharge. Leaving 2 girls in la la land to run a business seems crazy or the owners must have other priorities. Read more
Nice little Ice cream parlor, many options available. A bit expensive than other parlor and would have liked if there were more... counters. However the flavors are delicious, so would recommend it anyway. Read more
I came here Monday night Oct.2 around 7:30pm. Upon entering I was greeted by 2 lovely young ladies. I had my 7 year old and 4... year old daughters with me. It took them a while to decide and their orders were slightly complicated, but all the while the twoyoung ladies gave us the most amazing attention and sercive. Thank you for the excellent night out for ice cream.... speakingof, the ice cream was Amazing ???? Read more
The friendliest most helpful staff!! They always recommend the special of the day and ask you to sample their new flavors... and... who doesn't love ice cream!! Read more
We were just at the Carvel' ice-cream store located in the Wayne shopping mall on Valley Road . I must say that the young female... employee working the counter needs training in proper greeting and some customer service manners . You don't do your hair infront of customers then serve ice cream with your dirty nasty hands . Whomever owns this establishment should be present andmaking sure these young kids are doing their jobs . Disgusting to say the least . Tony . Read more