Reviews for Tropical Smoothie Cafe in Wayne, PA
I placed an order and when my door dasher showed up 30 minutes later it wasn?t ready so he canceled. It was two smoothies.... Didn?t realize it takes over 30 minutes to make two smoothies. Read more
Had the best experience this morning at Tropical Smoothie Cafe on Sweedesford Road. I got my smoothie quick and the manager even... offered me to try the new edible straw! It was perfect! I'll be getting them from here on out! Thank you!! Read more
I placed an online order. No one is there working. No one is answering the phone. My money is out of my account but the store is... closed. I am not the only one that went through this. Read more
I went in the store to order take out. I am ok with the longer than usual wait since it?s Sunday and not enough staff working,... but I don?t feel it?s ok that their computer system automatically set the tip amount at 18%. It shows you options. But I couldnot get it working to change it. So I was being charged 18%. I can see how easily the customers being charged if they don?t payattention and I don?t like that. Why it?s 18% not standard 15%?? Read more
The empty cup fell on the dirty floor, the employee put it back on the table (the dirt was all over the cup) and pour my... smoothie in it. When he finally heard me ( the other vitmaixes were working), I asked to use the other cup and he just poured itfrom the dirty cup to the new one. The other employees forgot to give me my side salad. I asked them for it. They didn?t includeinclude the fork, I had to go around the cafe to look for it but they weren?t there. I had to ask for it again. Very badexperience there. Read more
I used my app for the first time, then waited 10 minutes to pick it up. It wasn't at the counter when I arrived. People came in,... ordered there, got their orders, then left. I'm still standing there, 10 min later. Finally, someone asked me what I ordered,then got it started. Shouldn't they receive orders placed on the app? She started the smoothie in the blender, then had to helpan employee at the register who seemed lost. That employee was constantly wiping sweat from her forehead with a paper towel, andwas wearing her mask on her chin. Made me wonder if she was sick. An efficient male employee noticed that there was a drink inthe blender, and asked if I was waiting for a Watermelon Mojito. Yippee! 23 minutes after ordering, I had my smoothie. Thesmoothie was delicious, but was missing the lime straw. Oh well. Seems that it's hard to get good help now. Read more
This place has been hit and miss for me in the past, but they seem to have gotten it together. I've always liked their... sandwiches, wraps and flatbreads, and of course the smoothies are fantastic (I only wish they had a smaller size - sometimesjust a little treat is all I want). Now I'm happy to see consistent quality and good service too. We order here probably 3times a month or so. Read more
Terray at Tropical Smoothie in Wayne PA was sooo kind and attentive. She was really knowledgeable in the different types of... smoothies and protein powders, and patient while I made my choice. Both the smoothie and service were great!! Read more