Reviews for Dunkin' in Webster, NY
Great coffee also had a breakfast sandwich that was pretty good. The servers here are very friendly and fast. I usually go in... but the drive thru seems to move fairly quick. Read more
Usually a good quick experience at this location...but a majority of the employees do not care about walk in customers that need... to order. Wait time is too long because they won't make coffee and sometimes food in the correct order. Used to be a quickconvenient stop and now it just takes to long. Read more
Always polite and friendly at this location. Nice seating area inside and the drive through folks are always pleasant and offer... treats to my dog. Nothing better than a nice hot cup of steaming coffee. Read more
Food was really good. We had breakfast sandwiches and Boston Cream Donuts. I was a little disappointed they didn't have a... light coffee. They only had medium and dark roast. I refrained and had a Gatorade instead. The place needs a little TLC asgeneral wear and tear on the facility is starting to show. I would recommend them though. Staff was friendly. Free wifi. Read more
I try and not go to this location as they can’t seem to make a single coffee accurately. Every time I ask for a “splash”... of cream, my coffee is white. It’s like they purposely add 4 shots of creamer. Anytime I don’t ask, it’s hit or miss if itlooks like below. I realize you’re lazy and don’t want to make coffee but you’re throwing away company money on the cream- which is obv more expensive than the coffee grounds!!! You people want to make $15+/hour but can’t follow simpledirection??? Good luck. The staff is rude, short and you seem like you’re bothering them when ordering. Management needs tostep in and maybe a brand member from DD! This store is utter trash as are the employees. Read more
I waited 13 minutes for my food in store after ordering online 7 minutes prior with orders coming out that just ordered. I got... my food finally and then once I left and checked my order was wrong. A whole lot of chatting by the workers too. So much timefor my order to be made and it was still wrong. kinda sucks. I can't have cheese, and on my order it says no cheese. Read more
I hate leaving negative reviews! But of all the Dunkin Donuts in the Webster area, this is probably my least favorite one. I've... had bad drinks from here before, but was working in the area and figured I'd give this location another chance... It doesn'tmatter if you get coffee or espresso-based drinks, they're always basically milk/creamer. It's just not worth the money to stopat this one when I never have this problem with any of the other Dunkins! The dining area is clean enough, and I only havewaiting issues if they're super busy but.. coffee should taste like coffee! I got an iced cappuccino that was literally justiced milk. Read more
Not the best service and my hot coffee was cold. Didn't return. Went 2 exit up to the next Dunken.