Reviews for Subway in Webster Groves, MO
Bathrooms have been out of order for over a year. If you are going to charge $50 for 4 subs you should have a working bathroom.
I recently went here for a quick bite to eat and there was an extremely rude teenager working there by himself. My wife and I... have underlying medical conditions that prevent us from wearing masks and he screamed at us upon sight. We tried to calmlyexplain to him our situation and that the county makes an exception in the mandate. Nothing fazed his rhetoric as he threatenedus with the police. I think people have gotten a taste of authority and have gotten used to being able to shout orders and bossothers around and don't want to let it go now that the country is reopening. His little power trip counted for jack as everyother subway I have gone to didn't care one iota about masks. Read more
Ordered online and paid digitally. On my end, it said the order went through and even processed through my bank. I went to the... subway store and the store said that my order didn?t go through, so they wouldn?t give me the food. I tried to reorder on theapp, but it said an order was being processed. I spent 30 minutes at the store trying to figure this out. The merchant was nohelp at all. The two employees just did their thing with no offer to assist me in figuring out what went wrong. That was theworst part, the lack of concern from the merchant. wasted my entire lunch period. I won?t be back!!! Read more
Manager 'Sam' was extremely rude. I think he forgets that the customers buying things from his store should be treated... respectfully. He was rude before I even started ordering and became more and more of a d*ck thoughtout the transaction. Servicewas not the only thing lacking. The food was sub par and messy. The only good thing was the younger employee with a lip ring. Hewas in good spirits despite working with an a**hole. Do yourself a favor and don't come to this store. Save yourself some angerand frustration. Read more
Visited on 12/5/2017 - There was a new worker preparing the subs, and doing just fine, with the exception of putting too much... bacon on the sub. Another employee (I am assuming a manager) was verbally abusing this worker while we were standing there. Hecontinued to belittle this employee the remainder of the time we sat there. Additionally, someone was waiting in line for theirsub, and the new worker greeted him. The manager screamed at the worker and told him not to talk to anyone who was in line withtheir phone out. Again, verbally abusing this employee. The food we had was good, and the manager gave us free drinks(unassumingly because of the scene), but both the person I was with and myself felt very uncomfortable witnessing this. Severalpeople's body language in the store told me the same thing. Like I said, food was fine, store was relatively clean, but I willnot be going back due to the work environment that I witnessed. Read more
I visited on 7/14/17 with a group of friends. I had not ordered but some of my friends were pretty much at the end of the line... and paying for their meal. The manager, (Sam) who only has one tooth, was working the bread and meat station. I started hummingvery quietly, to myself, and Sam yelled at me, "Stop singing, I can't hear what the girls are ordering, as the other womenworking were taking my friends' orders. I had misheard him, as he speaks very weirdly with only one tooth, and asked forclarification multiple times. I understood him, finally, and I said, "Oh, I'll stop humming now." My friend was laughing besideme so Sam said, "Oh, do you have a comment to make now? You're friend's laughing, I'm waiting for your comment." He said thisall very abrupt and very loud while he was 3 feet away from me: on the other side of the counter. I didn't respond at all sothat he wouldn't mistake anything I said for backtalk or a smarta** comment. The man behind me heard all of this and stepped insaying, "Why do you have to be so rude to these kids? You're being so rude and abrupt and yelling at these kids." Sam respondedwith, "You can leave. I don't have to make you a sandwich." Horrible, horrible experience. Sam should be terminated from his jobimmediately, as this is not the first time something like this has happened. Read more
Today (7/14/17) I went to this Subway with my friends from jazz camp and the manager (Sam) there was extremely rude to us. He... threatened to kick us out of the store along with the person behind us that decided to stand up for us and asked "why are youbeing so rude to these kids". I do not recommend going to this location, but I did have a much better experience earlier thisweek at Boardwalk Cafe which is next door. Read more
Sandwiches were expertly created. Shouts out Louis, he's a G and definitely did not make rude hand gestures as stated in... another, worse review. Read more