Reviews for Pizza Hut Welland in Welland, ON
Absolutely awful!!! I order from them two week ago and had ordered cancelled out of the blue after waiting hour and couldn?t get... ahold of them by phone. But best of me tried them again tonight. Forgot my sides and said he was going back to get still haven?tseen them. Also food was slightly warm Read more
Minus 5 Star review for this Location. I had no reception on my phone in this area so I came in in-person to order but... Supervisor or Manager told me I had to order online and she cannot help me because what I showed her was for online orderingonly. I showed her was a deal that was on my phone before the phone screen froze. I told her I couldn't order online and shesent on my way without taking my order. This an appalling behavior. Read more
Simon is awesome! He made my neices' wish come true tonight and sold us cinnamon buns. We came the night before, and for some... reason, it was removed from the menu and he couldn't sell us any... snf my neice was bummed!! Most importantly, he hasoutstanding customer service, every time! Just how it should be! He deserves a raise! Also, his side kick Gurjot was very niceand helpful! Read more
Ordered a pizza 2 hours ago and I?m still waiting on it. Terrible service. They called an hour ago to say it would be late but... couldn?t tell me when it would get here, and didn?t even offer a refund or discount on any next orders. If you want to eat whenyou are hungry don?t order from here. They don?t have their delivery system figured out and take more orders than they canfulfill. Read more
I decided to try a couple small gluten free pizza?s and they were terrible. Ask for extra cheese, there was barely regular... cheese on it. One was supposed to be double pepperoni and i think i counted like 8. Barely one per slice. They couldn?t botherputting toppings till the end of the crust. Was like an inch and half of bare crust. And the gluten free Crust itself was notthat great. Very disappointing. Never going back unless they decide to make it right. $20 for a small gf Lisa? pizza is justridiculous. Read more
We ordered Vege-lovers pizza on last Saturday, July 9th, 2022. Wewere very disappointed because we were cheated by the employee,... Simon of Pizza Hut of Welland, Ontario. Our first order was not done right, so we asked him to do it again with our specificinstructions. He was not happy but told us that come back in 15 minutes. He closed the pizza box and told me to pay. I openedthe box and told him that this was the old pizza. He then went inside and brought another closed box of pizza. I paid in fulland picked up the puzza. When we went home, we saw the toppings were all burnt. We called the restaurant immediately but nobodyanswered. He knew the pizza was burnt so, he wanted to give us the old pizza with issues. We had to throw the burnt pizza andmade ourselves soup and sandwich because it was too late to cook anything. He was not honest to tell me that the pizza wasburnt. We wasted our time and money. We took the photo of burnt pizza, before throwing. Manager should investigate and fireSimon for his dishonesty. Please open the box and check your pizza before paying. Thank you. Read more
My wife and I wanted a medium Hawaiian pizza but my computer was not cooperating. Drove to Pizza Hut on Niagara and asked them... if I could order there at the store. I told them I had the coupon with the promo code. They WERE VERY accommodating. I'llgive them that. Once I got home and opened up the box, I noticed that there might have been 15 pieces of pineapple and aboutthe same for the ham. Still, it went down the hatch and tasted pretty good, but if you want the Hawaiian with the usual amountof ham and pineapple, get it at the regular price ... about 25 bucks!! You pay a large price for the promo code. VERYdisappointed!!! Nice looking photos of pizza's loaded right up; they just don't deliver that way when you pay with the promocode!!! Best tasting pizza I've ever ordered, but will go to Domino's to get more pineapple and ham on my Hawaiian. Have anice day!! Read more
Delivery - best kindest friendliest pizza drivers!!! Always going put to make sure you have everything - always polite at the... door. Gratitude goes along way Thank you pizza hut!!!! Read more