Reviews for BurgerFi in Wellington, FL
Nico, one of the workers did an excellent job! He got me some ketchup. Then he got me a bag to take home my leftovers. He was... polite and very helpful. I recommend Nico for a raise and a promotion! He is a valuable asset to your restaurant. Managerswould love to have more workers like him! Read more
With a name like BurgerFi I assumed the Fi stood for "Fidelity" but this is far from being honest and true to making a proper... burger. When walking in the door was locked. I walked around the building to the other door. The door was locked. Hint to therestaurant owner... If you want people to come in and spend money in your establishment it helps a lot if they can get in. Acustomer walked out and we were were able to get in. When i told the person at the register the doors were locked she said, "Ifyou want, Ill open the door for you". I wasn't really sure how to answer that. When ordering, I asked for the burger to becooked less than well done. Nope! You can't get it your way. I ate the hamburger and it was extremely disappointing. Very drypatty!!! The onions were diced?!?! Why would you do this on a hamburger? Sliced keeps the onion inside the patty. Diced itfalls out! That's why you dont dice. A taco? SURE. The top of the burger bun was charred with the restaurant logo. Here's myadvice: Instead of giving me a gimmicky ad on top of my bun learn how to properly make a burger! There is nothing about thisplace that distinguishes it from any other average at best burger place. Also, when you pay they ask for a tip. Usually, when Ithink of a tip it's for the waiter who came to your table and maintained a pleasant eating experience. Also, the dishes getwashed. That is what a tip is for. Here, no one followed up with us and there were no utensils and dishes to wash. I think youguys are really trying to squeeze the customer for every penny. I can't believe you guys manage to stay open! Me? Neveragain! Read more
We had a great experience at BurgerFi tonight. Rachel, the manager, was amazing. She went around the dining room a few times,... cleaning and checking on all the customers. Sofia did a great job taking our order, and everything came out great! All of thestaff were acting like a team, and it showed. My wife and I were really impressed with the great customer service the highquality of our food. Read more
Literally the best experience I have ever had. The fries were amazing and the service was superb. My cashier Makayla made my... life so easy. Many thanks to everyone at that spectacular restaurant. I truly thank you from the bottom of my heart (that meansa lot coming from me if you know what I mean). Blessings Read more
Let me start with how great Rachel is, we need more people like her in the world. Thanks for the recommendation on the fry... topping, delicious! The burgers are awesome and the restaurant is clean. Great experience Read more
The food was so delicious and the service was superb. Sofia was our cashier and took our order and provided an excellent... customer service. Carolina came to the table and served our food, also asked if we needed anything else which is unusual in aburger place. I loved the strawberry shake and the Parmesan fries. I would definitely recommend this place for a fun familytime!!! Read more
Family- friendly service!! The employees were so kind and went out of their way to tell us about deals and save us some extra... money. Definitely recommend to anyone looking for a good burger. Read more
Nico was very friendly in helping us with fixing our meal that got messed up when we ordered. it was the young lady up front. He... was very nice, respectful, and professional ???? ???? will return because of Nico. He deserves a big raise and potentiallymanagement. Read more