Reviews for Chick-fil-A in Weslaco, TX
My chicken sandwich was cooked with a piece of plastic. I tried calling the restaurant but there was no answer only an automated... answering machine. Read more
I went through drive-through was a mess up on their system they made me wait almost an hour they promise free meal next day was... charge on my card. So I went and talked to a manager that remembered the mess up she went to talk to another manager came backsaid that it was not their fault and that I was supposed to get charge after they had told me three times that I was going toget it for free note did not expect a free meal did not ask for a free meal was expecting to pay from the beginning but afterthey tell you three times that you get it for free because of the waiting you expect for it to be for free especially when youwaited almost an hour disappointed the way everything was handled. Read more
Today, I went for the first time at this location and even though my "My Pleasure" from the girl that charged me sounded... dismissive, I was very appreciative of their effort in taking care of everyone promptly. I mentioned to the girl that brought myfood that I saw another lady taking a cone and it looked good and she asked if I wanted to order one... I did ????. It was superquick; she brought it out while the car in front of me was still waiting, so I didn't hold up the line. ???? I'll be back! Read more
Disappointed with cfa employees, come on you should do better. This is no way to serve your to go fries. And that's on passing... thru 2 employees, the one that fills the fries and the one that sacks your order. SMH Read more
They used to be great. Customer service is terrible now. I placed a large order for curbside pickup, got home and realized all... the chicken sandwiches were missing. Tried calling the restaurant and a recording tells me no one is available to answer mycall. Drive all the way back to the restaurant with the bag of food they gave me only for the manager to tell me corporate setup their phone and they have nothing to do with it. I asked how people are supposed to let them know they messed up an order andshe said you have to drive back to the restaurant to tell them. At that point I decided I did not want to give them my businessand asked for a refund. She didn't care. I understand they are a successful company and losing one customer won't make adifference but I will not be going back. This happened at their Weslaco, Texas location. Read more
Well what a let down for the first time Chick fil A gave me a worse drive thru expirence then mcdonalds smh. Could be only this... location but i went thru drive thru use my reward to redeem a free sandwhich and then ordered a spicy deluxe combo paid. Then asi moved foward to the pick up my order nothing my order never came cars kept passing. Seems my order wasnt made. As i wasgreated at my window as to what i ordered i knew they had messed up. Waited additional time only to receive no condiments. Oncei got my order and a broken top drink when i tilt my drink spills out. Ever had expectation and told everyone they the best fromthe rest. Well seems not to be true now. If your management and you read this. Re train these drive thru individuals becausethey let the bar down and you guys cant have that you guys are Chick fil A best chicken place in the valley. Read more
This was my large French fry. Went through the drive through having a horrible day got home and saw i didn?t even get a large... fry. Dang this location sucks Read more
Salad is so good from here but not cool when I essentially drove 12 miles to pick up my food & went back when I noticed the... order was incomplete. I typically don't have any issues here so didn't bother checking my bag upon leaving. Big mistake. Toldthe girl I had 2 hour old salad that was room temperature & just gave me an extra packet of dressing lol I couldn't go backright away, hence the warm lettuce & cold breakfast, bleh. Read more