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Reviews for Casa Tequila in West Bend, WI

Morgan Miller 1 year ago
1

My husband and I used Casa Tequila, West Bend, to cater our wedding in September. My mom had previously used Casa Tequila,... Hartford, to cater a graduation party and raved about the service and quality. So we thought that was going to be the bestdecision and the least stressful part of our big day. Boy, were we wrong. They were scheduled to be at the venue (in Cedarburg)at 5:30pm to set up, by 5:45pm or so my day of coordinator approached me asking if I've seen anyone from the restaurant yet.Since I had not, she was immediately on the phone with the West Bend manager and was told that, "they just left". By6:15-6:30pm, they had finally arrived, but still had to set up. My coordinator and my sister-in-law (my GUESTS), stepped in andhelped them carry everything down to where dinner was being served. Now, the food was okay. It definitely was not hot and theyseemed to be under prepared because the chips were gone by the 3rd table or so. Now they ask for payment. Being my big day, Ihad my coordinator handle all vendors day of. She gave them my credit card and instructed that someone contact me before makingany charges. They did not abide. The next day, we headed back to the venue to clean up and then learn that they also took allthe leftovers, that we had already paid for. I call to discuss the situation with the manager, tell her everything thathappened, and she then tells me the van that was transporting our food had a flat tire. Based on what she told my coordinator onthe day of, I am led to believe that this was untrue. I asked for a partial refund and she stated she would have to discuss thatwith the owner and she would be in touch. A week goes by, nothing. So I call to touch base, the manager nor the owner are notin. So I leave my name and number again and wait. Another week goes by, I call again. Still no one available for me to talk to.Left another message (because I know businesses are hurting. Understaffed and overworked, I was trying to give them t Read more

Alex Walsh 1 year ago
3

The portions are considerably small and lack luster at that. I got the ?cheese dip? and it was just a runny mess of a cheese dip... with a small amount of jalapeños in it. I also ordered the Carne Asada for my main? the steak was tasty but very small. Thegrilled scallions were the size of a pencil. The rice was good but the beans not so much. Also I got their hots salads for mydinner and it was about a mild. Read more

Brenda Laird 1 year ago
5

Absolutely AMAZING. Cant wait til we go back. Service was fantastic & fast, food was delicious & margaritas great. Just stopped... before Music on Main & my daughter & I were so happy we did. Doing it again next week. Recommend this place FORSURE ???? ???? Read more

Joan Hepp 1 year ago
5

Family in town from Flordia. 11 total Tables were put together for us in large room in entrance side of Main St. Service good,... food good as always. Our favorite server, Ulysses was off on Sunday. You could even carry on a conversation without a hearingproblem because of loud music! The young girls who served us even took our pictures Fantastic!!! Read more

Dan Sackett 1 year ago
5

We made a party reservation for the bar area for 1:00 on a Saturday. They had 2 bartenders for us and served us well. Very... accommodating and friendly, and the drinks were mixed well. Very nice time, everyone commented how well things went for us. Nicejob, thank you!!! Read more

Ris G 1 year ago
5

The service was great and the food was so delicious!! I had the steak tacos and devoured each bite until I was full. They give... you good sized portions and food that's great quality. Read more

Luis Priego 1 year ago
1

0 ??. Extremely Slow service, someone just dropped some chips and flavorless salsa and walked away. Waited 20 minutes for a... drink and no one came to take my order. The second time I came back, my food took a while to arrive. If you know what REAL ALPASTOR tacos taste like, don?t order from here. The Al Pastor taste like nothing really. I don?t respect places that say?Mexican food? and it is nowhere close. I wish I could leave a better review, but my expectations were never met. Read more

Amber Sherry 2 years ago
3

Margaritas are awesome. B1g1 on Mondays and Wednesdays. We had lunch here, a few items were forgotten and they gave us a $1... discount for the inconvenience. Mexican street corn was a cob cut into 3 pieces with mayo and season.. ???? Carne Asada was ofgood quality. Tacos rated ok. The salsa is amazing. Update: went yesterday (March 16th) was not a good experience. ???????? Read more