Reviews for McDonald's in West Branch, IA
For years, we had always enjoyed eating at this McDonald's. But this time, it had been redecorated inside and was not very... inviting. We could have lived with that, but when our cheeseburgers arrived, the patties and buns were slightly warm, but thecheese was stone cold. This was inexcusable and, sadly, we will not be returning. Read more
Most of the time i come here its great, but sometimes, and especially last time the service was so bad i had to leave. I was... trying to order food at the driveup and whoever it was said hi and i started with my order to realize that they had apparentlyjust walked away from the mic without telling me. Probably 5 minutes. But felt like longer. Read more
While served promptly the food was "old tasting" as if they had it sitting for awhile. The fries were like rubber. ????
We ordered sausage mcmuffins and took off down the road.. my first bite was so chewy, I think the English muffin they used was... stale, because the following bites had to be torn, not bitten. Read more
Cashier credited us for giving 20.25 when we gave her 20.76. We ordered 3 fish and an ice cream cone. We were given a price for... our order 13.76, but the cashier said that was incorrect because it did not include the price of the cone. Most of the time thecashier was on her headset phone. Did not feel like we got good service from this McDonalds. Read more
The nicest people at a McDonald's ever. My son asked for a different toy cuz we already had the one and they took time to find... the one he wanted. Quick service even though it was busy! Read more
So unsanitary! It only takes a few minutes to clean the tables and floors. I wish I would have paid attention before I placed... our order. Read more
Very clean and service was fast. Food was very good