Reviews for Rally's in West Branch, MI
Ordered 2 sandwiches with no onion. Onion allergy. Made wrong! Couldn't eat lucky I don't go into anaphylactic shock from one... bite. ???????? Fries okay but food quality is terrible! Burgers seem n taste cheap for $4-7 burger Need quality control! Read more
Great spot to stop. The wife and I were on the road and stopped at Rally's and it didn't disappoint. The food was hot and fresh... and the people in the drive threw had great attitudes even though they were busy. 5 stars all around. Read more
Great food, and descent prices. The chicken sandwich is very big. My family loves the Mozzarella sticks. Amazing and delicious.
Good food I mostly got fry?s because they filled me up. The employees were very nice and professional at the window and speaker.... We parked and ate at there cute set up of tables and umbrellas. Read more
Ordered the new roadhouse chicken- the 1st one I was given had 1 crispy onion, 1 piece of bacon and a spicy red sauce. The 2nd... one I was given, 30 minutes later had 1 onion no bacon and 3 pickles. $9.50 and 40 minutes of my time I expect much better. Read more
The food was OK. This was the first time I ever ate at a Rallys. I wasn't to impressed with food, it was very greasy and not... very enticing. The employees were nice and polite at this location however and they are what brought this rating from a one toa three. Thank goodness the employees were great. Read more
I was in West Branch, and I told my buddy their strawberry cheesecake Sundae was off the chart. So we hit the drive-thru and got... it. It was fantastic, and the customer service was outstanding. If you have not had this delicious treat, you are missing out.So delicious Read more
I was charged an extra $14.99 for wings I didn't order. I was kind and understanding when explaining the discrepancy and... requesting a refund. They supposedly refunded me a total of $17.36 (for ranch as well) and I still haven't received it. This was2 weeks ago! Still no sign of my refund. I called a few days ago and was told I need to consult with my financial institution. Iexplained that I just so happen to work at my financial institution and have seen absolutely zero hint of a refund. The problemis on their end. It's my money & I want it now! That wasn't fair. I'm kind and polite but nearly twenty dollars to be ripped offof is pretty excessive and frustrating. ???? Read more