Reviews for Little Caesars Pizza in West Chester Township, OH

Last 2 times I?ve been there has been disappointing. No parking spots available. Long waiting time to order. Only 2-3 employees... working during rush hour on a weekend day. Employees arguing with each other and ignoring the customers. Last time I orderedpickup to thinking this would alleviate the wait time but still waited about 25 mins after my pickup time. I won?t be going tothat store for a while. Read more

Walked in at 4:30, no pizzas ready, 4 people waiting. I ordered 2 pizza's and after waiting for 35 mins they told me they... forgot to make one. I got a refund and went to Papa John's. The whole point of Little Caesars, is it's supposed to be fast. They had one guy making pizza on a Friday night. Read more

Whoever scheduled 3 people on a Sunday Night was a monster. This was our first time trying Little Caesars for my brothers... birthday and we waited for an 70 minutes to get our food even though we order online. Our pizza was sold to someone else andalso we ordered a stuff crust pizza and we noticed it wasn't stuff. We were hungry and didn't want to bother for the correction.I am not mad at the workers because its a lot of pressure but I felt bad for the manager because his two other coworkers seemnew or didn't care. Read more

There was only two worker at a normal busy hour and then one left even while I was there. I felt for the lone worker and he did... best he could, a good job. The pizza was some of the better we have had.. Read more

This store is frequently staffed by only 1-2 employees on a Friday or Saturday night. One cannot operate a pizza shop with two... employees on weekend. Lest you excuse them for labor shortages, after not receiving my order 1.25 hours past the quoted pickuptime, and after being lied to by both employees for an hour while waiting in the lobby (they said "Your order just went in theoven and it will be 11 minutes..." but after 1.75 hours from the time I ordered, they were only able to produce 1 of the 4 itemsI ordered), I walked across the street to Dominoes, and was greeted by 7-9 hard working employees. I recognize that it is notthe Little Caesars Employees' fault that the owner only had two people working, but both had zero sense of urgency as they wereworking. Further, even if the employees could be excused for throwing up their hands and deciding not to do meaningful workunder adverse conditions, it is inexcusable that both employees lied to every customer who came through the door, instead oftelling them that their orders were never going to be fulfilled. At least with that knowledge, people could go elsewhere forfood without wasting 1-2 hours of their weekend. I will say, when I am able to get a pizza from this location, the buildquality is very good. So, if you physically walk into the store, and see a half dozen folks working, it MIGHT be worth the riskof placing an order at this location. As this location has been turning off their pizza portal so that online orders cannot beplaced, I have been going to the Hamilton location at 1476 S Erie Blvd, and my order has never been late. Depending on yourlocation, that might be a work-around for you. Thanks! Read more

Whoever is managing the store these days during the lunch shift is an awesome worker. He makes a great pizza, is very... professional and always friendly. He works hard, and I see that every time I pick up pizzas at lunchtime. He should be commendedfor being the best at what he does! Read more

Went to this location yesterday for 2 pepperoni pizzas nd 2 orders of bread sticks. 1st of all my 2nd pizza wasn't even what I... ordered it was half pizza half cheese sticks. Then let's talk abt the bread it wasn't cut or seasoned and when you tear it apartit looked so airy like it didn't cook all the way or something. This location is the worst I've EVER been to nd never will I goback. Read more

Ordered a pizza and wings online for 7:15pm pickup. Nothing was ready. Employees were talking loudly complaining about their... jobs, needing to take a cigarette break, and one leaning on a counter looking at their phone. Nobody was paying attention tofront. Had to wait several more minutes for our food to be ready. And then we opened the box lid -- what a mess! Highly unlikelywe'll go to this location in the future. The workers here seem to prefer the idea of collecting a check from the govt ratherthan earn it. Read more