Reviews for Dunkin' in West Chester, PA
Can someone PLEASE re-train the weekday afternoon employees. They NEVER make ANY drinks right! HOW HARD IS IT TO MAKE AN ICED... CARAMEL LATTE????!!!! My husband got an iced coffee with sugar. That's it, nothing else in it.... They gave us an iced coffeewith no sugar and added creamer.... What?? Read more
Arrived at 5PM. They had very few donuts left. The selection was limited. I got 8 total for the road. They were not the... freshest that I have had. The doors were locked - Had to go with Drive Thru. The guy at the window was polite andfriendly. Need to have a fresh supply of donuts for ones that get off work late. Read more
Literally don?t waste your time, they don?t know anything about their own app, so don?t ask them any questions and god forbid... they assist you when the free drink won?t scan. Also they don?t know how many espresso shots go in each drink. I order macciatosfor the fact that I get 2 shots plus the extra one I pay almost 2$ for. The young man at the window told me he gave me one thenjust said ?oh sorry? when I told him I needed three bc I paid for three.. just a waste of money and time. Read more
Worst experience ever at a Dunkin Donuts! Will not go to that one ever again! Save yourself the trouble and go to the one on... Paoli Pike if you?re in West Chester! I went to the drive thru and asked if the lemonade was natural and the girl responded me,?I don?t know!? Then I asked her if she could ask the manager and she said she was the manager!! How does she not know about thedrinks she?s trying to sell!!! What is that?! Terrible customer service. Obviously she does not care about the business or haveany clue how to treat customers. I asked her a simple question and she responded terribly! When I asked her name she refused togive it to me. Lady get another job! Read more
Went to this Dunkin for an Iced Coffee and at the counter was the most professional young man I've dealt with at a Dunkin in... years. His name is Adrian and not only was he friendly and respectful but he makes the BEST Macchiato Iced Coffee I've everpurchased from Dunkin. I typically go to the other Dunkin further up Rt. 3 but will now switch to this location. I wouldrecommend the Manager and/or Owner recognize this young man for his hard work and dedication. It's tough to find greatemployees, especially young people today who don't have a good work ethic. GREAT JOB YOUNG MAN! Read more
Used to come almost every morning. Up beat things were made right and really good. Got the new Boba lemonade for the first time... 2 sizes minimum Boba in both was given regular straw they all popped ????. Got donuts???? too for the kids and they weretossed inside upside down and melted everywhere . If you go for the lemonade maybe ask for extra and a bigger straw ????????fist photo is a medium 2nd photo is the small and 3rd is the straw size . Read more
Great Dunkin' Donuts place. Very friendly staff and they are quick. Lot of parking place. Ordered a few things using the app... and it was ready to be picked up when we reached there. Restaurant was kept very clean. Very spacious restaurant. OrderedCoffee and Sandwich and they were good. Read more
This place is never open. Even though it says it's open until 6, it isn't. They have a tendency to close at random times. It is... rarely worth the drive to go there unless you happen to be passing by and might catch them open. Read more