Reviews for Augustino's Rock & Roll Deli and Grill of West Chicago in West Chicago, IL

You know me my top concern is sevice!service!! I expect the food to be the best! This place rock it with the service!! And... fast! But the fries warm the sandwich was very good. I hope to visit it once more soon. Read more

This time around had a 6 in Italian sub, as usual, was made perfect. A friend had a meatball sub and had no complaints either.... Only way to wash that down was with a bottle of Green River, for me anyways.. Read more

Was driving through the area and saw this place. We brought $35 worth of cold food after waiting 15 minutes in drive through.... Very disappointed! Fries cooked in old cooking oil. Very nasty and cold. I called the restaurant about the beef sandwich inparticular and explained this was not what I ordered and was told by management they would replace it when I was in the areaagain. Showed up to get replacement and was told I need a receipt of purchase. I explained that I didn?t have it but did have mybank statement. Offer to show my bank statement and was denied. Food is very expensive to be served cold and the customerservice is poor. I was so excited about the gluten free buns option for the beef and would have love to really try it but theydidn?t dip it as asked or add cheese and peppers as requested although I paid for it. It was dry and cold! No cheese or peppersmade it disappointing and fit for the garbage. As a repeat customer, I will NEVER be back! Read more

I love Augustino?s, both locations for each unique and charming characteristics - and their food of course is great too. Another... fun Rock n Roll themed joint, i absolutely love how fitting it is in the area. They keep the Chicago feeling alive inside aswell, the West Chicago location has the Blues Bros in their entryway. This one feels more spacious than their sister location,and i favor dining in the colorful room . Great options for vegetarians too, i love Augie?s veggie sub especially. A long timefan, I only hope to continue to go to Augustion?s for years to come Read more

Sandwiches, burgers, in-house potato chips, salads, and deli favorites are all available. The food is good, the staff is great,... the memorabilia is fun to see. Augustino's has always been a pricey option but given the current economics it seems to have notraised prices or not as much as other restaurants in the area. Most items are made to order so it takes time for your food tocome to your table. It's it a place to get a quick bite? Give yourself an hour to be safe if you are going between 11am and 1pmas it's a popular place. Read more

Great atmosphere. Food was excellent! Service was nice and friendly.

Ordered the adult grilled cheese. The added bacon on my sandwich was not cooked, they used the wrong bread and the sweet potato... fries were barely cooked. When I called the restaurant the manager was rude, unapologetic and made sure to repeat like 3 timesfor me to bring my receipt for reimbursement. We would go to the Carol Stream location because they?re amazing but this is inour town. The West Chicago location gives Augustinos a bad name. Read more

Such good sandwiches! They really pack the meat, great quality, delicious desserts. Rueben and NY Pastrami are great and service... is quick and friendly. Nice decor, clean. Read more