Reviews for Dunkin' in West Concord, MA
A different Dunkin made my drink without the syrup, so I stopped at this location to see if they could just add a couple pumps... to my drink. They made me a whole new drink and would not let me pay. Very, very kind of them. Read more
Friendly staff, very good food. Conveniently located in West Concord. Also they cook up the hash browns nicely, not too much.
Always out of things and not consistent with drinks. This place used to be really good with the old manager and staff, I haven't... seen them recently Read more
Who doesn't love DD, this one is West Concord was really clean and not too overly busy when I was there earlier today. Margie,... is their best employee. Read more
Whoever runs this place decided one employee was enough. Had to wait behind someone else that was waiting who knows how long... because the employee was in the bathroom. Understandable, we all have to use the bathroom at some point, so it's not really hisfault. But it's the fault of whoever made the stupid decision to have a single employee. Read more
Nice and clean, and short lines. I would've given 5 stars, but the person who served me was a bit rude and seemed like she... didn't want me there. Read more
A coffee order messed up (not their fault the machine) called and they were very nice about it. Immediately asked me to come... back to rectify but couldn?t make it till the next day. They gladly gave me a free cup ! Every employee there is kind , friendlyand attentive at this Dunkin Donuts ?? Read more
Very pleased with the food and service! Happy smiling people!!