Reviews for Pizza Hut in West Des Moines, IA
Ordered a pizza that never arrived, waited an hour and a half, when I called the guy was super rude and basically tried to say... that I was lying. He wouldn?t give me a refund, but said he would remake the pizza? So it got here close to 2 and a half hoursafter I ordered it. Read more
Pizza delivery was going on 40min late past the eta so I called the store and the employee laughed when I asked if there was a... guarantee delivery time when it would be free. Pizza arrived cold. Delivery driver was also rude. Read more
This pizza was so bad just look at the picture. I can't eat that.
I ordered pizza for a small group of kids. I wanted my order to be here at certain time, so I ordered in advance with that time... chosen. Very nice option. I got to order before it got busy. My order arrived 10 minutes after the time I scheduled which wasgreat. Plus we have construction going on right now so that may have contributed to any time difference. The pizza showed up andthe kids started devouring it before I got pictures. It was very good. No problems like the other reviews. I will probably getmore cheese in the future because our kids like a lot of cheese on their pizza. Otherwise, we were very satisfied. Our deliverydriver was very nice too! Read more
Only ordered 1 pizza got 2 pizza. Ordered garlic cheese bread but got cheese sticks. Lady toold us they had white sauce so we... ordered 4 and didn't get them. Also ordered pan crust and got hand tossed. When we asked lady to repeat address of our hotelshe gave us the address to the pizza hut location. Giving 2 stars because delivery kid was very polite and nice! Read more
I ordered 3 pizzas for delivery. When they arrived the taco pizza had no toppings and was just sausage on bean dip. I called the... store and was informed they would remake it and get it out to me in about 30 minutes. 45 minutes later I recalled the store asthe pizza had not shown I was once again told they would send it out. I instead asked for a refund since at that point I justwas done. The man on the phone became rude and condescending and when I asked for his name hung up on me. Now I have neither apizza nor my money. Read more
I've been a huge Pizza Hut fan for years. I've always ordered regularly (weekly) and tipped very generously!! But I'm sick of... getting charged for a Pepperoni Lover pizza and just getting a regular pepperoni pizza (usually with almost no saucewhatsoever). Frustrating! (pictures from a few orders, no double layer of pepperoni, dry as can be) I will never order Pizza Hutagain. Read more
It was ok . Not a good value for money. Hated the garlic salt on top as it made the food too salty. The customer service is good... . Read more