Reviews for McDonald's in West Dundee, IL
Poor customer service, kids socializing with no manager around, ignore their customers, food takes forever, fries are unsalted.... Every time I go here it's terrible, I'm not coming back. Read more
Messed my food up twice took me over 30 min to get a plain McDouble made. Feel like I was getting punked! Horrible service!!!
Worst service ever. They also made my burger very salty, they wouldn?t let me get a receipt, and I over heard a guy getting... declined a kids meal for his kid because they didn?t want a drink to go along with it. Then when he said a drink to go with themeal they the cashier said I will no longer serve you. Read more
Came to this McDonald?s at 10:15pm and there telling me they close at 10:00pm and open till 11:00pm on Friday and Saturday, but... it say the opposite on there website unless the employees were lying to me???????????It definitely sucks!! Read more
Totally screwed up my order, they don?t listen and can?t read either apparently. Ordered and paid for a 6 pc chicken happy... meal, no fries, double apples, two iced teas. Got 4 pc chicken, sweet teas, fries. Read more
I requested my fries to be cooked fresh as I had a long ride and didn't want my son's food to be cold. I asked for a McDonald's... with no onions or pickles. The fries were not cooked fresh and the McDouble had onions and look as if they just pulled thepickles off. Unhappy Customer tonight...ugh Read more
Change your hours or check what your workers are doing! Came here at 10:30 PM, because I order on door dash 2 times around 10:00... PM, and my order got canceled. There was 2 workers inside, sitting at a table, talking, not paying attention that a car iswaiting outside, they just ingnored us. At least they could have told us what?s going on. Read more
Do you guys mind updating your hours? It says it opens at 4am on Mondays. I got there on 11/14 at 4:22. I saw the workers inside... and I went to the drive thru and was the only one in the drive thru lane. I waited there for a few minutes and was not greetedand no one took my order. Read more