Reviews for Papa Johns Pizza in West Frankfort, IL
The pepperoncinis the employees left out were the best part of my order, glad I went through the drive thru twice to get them.... Pizza didn't seem done. Super doughey. Read more
Ordered two pizzas one large three topping one medium specialty. I called the westfrankfort phone number told them my order and... was quoted 42 dollars. I didn't ask questions I wanted to wait until I got there. They told $47.86 I about fell out of the car.Apparently if you call the local number you get a call center in the Philippines. The workers would have taken my money if Ihadn't questioned the price which was $22.64. Please people watch your orders im now wondering how many have fallen for this.Papa johns has lost a customer forever!!!! Read more
The new crew they have is very rude and slow I placed an order online which told me 20 mins. I go there in 20mins and the guy at... the window tells me it?s gonna be another 30mins that?s ridiculous I don?t live in this town I don?t have time to wait evenlonger Read more
Literally waited like the guy who took my order told me. The 1 hour and 30min before it would be ready to be picked up. I showed... up to a completely dark and empty Papa John?s. Website said it closed at 11p, it was only 10p. Read more
I was on your phone recording for over 41 minutes and no answer. I eventually called in food at a different take out I am very... unhappy this happened. Papa John's is a joke now I know why Dominoes is busy right across the street from your store. Read more
My last 2 orders had raw crust on the pizza.. the app does not let you inform them.. I really want to let them know so they can... correct the issue, but I will not order again any time soon because I can not give feedback directly to them through the app Read more
I ordered the pizza for delivery Said would b forty minutes Well it come in twenty which was fast. But pizza was... terrible. Wasn?t what I ordered. I ordered a sausage and pepperoni six cheese. It came with hardly no meats in it. It was suppose to be six cheese. Hand tossed. Well it came pretty well like a cheese stick. It was all bread and sauce. It was just throwed together and delivered. Very poor cook tonight. They must treat employees bad there. Always new oneanswering phone never same people there. Just very disappointed on my pizza. Read more
I've always had great experiences at this location!