Reviews for Dunkin' in West Hartford, CT
Rude attitude I'm not asking for free stuff I paid for my things This kids are useless in there I asked for two beverages they... give one I ask for my second drink Then I found a Canada peny I asked to change it then he called me broke motherfoker What akind of people This happened oct 28 2022 7:00 pm Read more
Lovely as always I get my medium iced coffee with one pump of mocha!
so i accidentally placed my dunkin order to the wrong dunkin location completely my fault. so i called and asked if they could... cancel it. employee told me they couldn?t and i have to cancel in the app (knowing that you cannot do this on the app i didntwant to argue and said ok and hung up) as someone who works in food service i havent ever seen a place that couldn?t do that andif there is dunkin is surly not one of them. i had to take the time to email dunkin send me info and screenshot of my receiptjust to get the refund back. wasnt very pleased with this place and felt lied to and felt as thought they just didnt wanna takethe time to do it. i know it can be annoying but as food service ppl it is our job and it surely doesnt take long since i calledimmediately after i ordered and though i know i am also at fault for not paying attention the lying wasn?t necessary from theemployee. Read more
This Dunkin never fails, every time I order anything from this location the coffee ALWAYS tastes burnt, the customer service is... trash, and there is ALWAYS SOMETHING missing from my order. It?s truly a disservice, and quite the inconvenience if I have to goback in, when I gotta get to work. Read more
The staff works very hard. Evertime I have went in the service is excellent. Management is horrible. Locks the door whenever... they feel like so only the drive thru is open. Complimented the employees several time the manager could care less. Read more
I went in during the height of the. Reakfast rush and made a large order for my staff. At other locations, it takes 20-25... minutes. It took them less than 10. They were organized, friendly and gave great service. I now know which location is the best! Read more
I should have checked the reviews before I went here to get breakfast but I was running late to work uhhh and on top of that... they are very rude and has 0 costumer services :( first an last time I go here. Read more
Never answer phone, always have attitude, just overall a bad experience!