Reviews for Dunkin' in West Haven, CT
I?ve been going to the same dunkin for two and a half months now and order the same thing: a refresher with no tea as I cannot... drink tea. Today I ordered and was told there was going to be an extra charge for no tea, which I have never been told before.They charged me an extra $1, which isn?t that big of a deal (even though it?s not worth the extra $1), but they never did thisbefore. When I asked them why they started this, they were like I don?t know, it just is now. I would also like to add that theyare very rude when it comes to taking your order through the drive thru. I have never heard a hi or good morning, it is alwaysyour order or can I get your order. Plus, they make long pauses so it takes 5 minutes to order two things. Read more
Whoever works the drive thru during 2nd shift can?t speak full English which can be a huge issue when ordering food, also the... cooks are lazy and like to under cook their food. Haven?t had this issue with the 1st shift people but once it?s past 12 thisDunkin is terrible Read more
The gals in the early morning know what they?re doing. Everything they make is perfect
Here we go again, we waited over 10 minutes on the drive-thru and never experienced this in the past
Every day in the drive thru they are out of the little plugs for coffee. Every . single. Day. First Dunkin gets rid of caps that... close- now they hand you open coffee cups. Not only does it splash around the entire car, but also it cools off quicker.Yesterday the guy In th window splashed it on me while handing it to me!! It's insane. Get caps with covers or stock enoughplugs. This place used to be on top of it. Not any more. Read more
Consistently very good. They follow up on special requests (like adding ice to a hot drink to avoid burns, etc. Frequently out... of my favorite cinnamon breakfast rolls. Please make more. Read more
4 out of 5 times they cannot get my order right. Ever since management changed its like they no longer care. The way they work... now is sluggish, its like they dont care for their job. It been an absolute task trying to talk to these people. You'll have torepeat yourself 2-3 times EVERY time and even then they cant get your order right. Worst dunkin in the area. Really didnt wantto post this, but after getting my coffee wrong AGAIN I just had to. If you need coffee or a meal, get it from McDonalds nextdoor they will get you sorted. Read more
I have a severe addiction to that of donuts, and this company doesn't help it.