Reviews for Dunkin' in West Haven, CT

Never go there? The slowest Dunkin ever!

Really bad customer. They couldn?t even make a toast and when we ordered donuts instead it took forever to put together 6 donuts... and 3 drinks. Maybe in the morning they have better customer service?very disappointed ? Read more

Food is great, service is great; the only thing I don't like about this store is that the young girl who works there is all by... herself to work so hard every morning. Her boss(es) refuse to get her help, someone to work the front of the store while sheworks the drive thru, smh. It would take a lot of stress off of her shoulders. Read more

I am grateful for Dunkin Donuts, Employees are very nice and polite. Love the Duncan Donuts Mugs, Very Addictive. I've purchased... many. Read more

Omg where do I start????? I had no idea how many coffees they have and my mind was blown. Me and the lady waiting on me were... laughing because omg everything on the menu looked delicious so I'm finally got the Oatmilk Ice Milk Read more

Any time I come here it?s the worst customer service. The employees(mainly morning/afternoon staff) treat it like a frat... house..yelling, playing around, and almost purposely take forever to make your order. They literally threw my bag of food toeach other jokingly the other day and dropped it causing them to tell me to wait another 5 minutes and make a whole new order.All I got for an apology was the girl at the window laughing at the situation thinking I?d find it funny as well. Mind you I?venever shown or displayed any annoyance to them cause I wanna give people the benefit of doubt. Only reason I continue to go hereis because they make everything correct but yeah i don?t know who the manager is but do better hiring at this location. Read more

I was just at this location and the customer service is poor. It didn't matter how many times I said thank you the only thing... the staff both drive thru and in person coukd say was mhm. They could not say you're welcome or thank you back or have a niceday. And on top of it they handed me the wrong order and when I stated it wasn't for me they didn't apologize . Really poorservice. Read more

.If u don?t wanna waste time, don?t go there. Especially during rush hour. There are soooooo slow. Drive thru or in store. Is... like they are always short in employees.i hate going to this particular DD. It feels like drive thru takes about 10 mins to getur order in store make it 15 mins. Read more