Reviews for Starbucks in West Hills, CA
i have the worst customer experience here workers insult people but i guess thats the manager ladys press. shes so rude that i... got my coffee from coffee bean across the street to meet a friend there so i wont see her face :) Read more
worst starbucks ever i live here for two years and got years ahead but this lady is the worst manager ever literally she... stresses out the whole crew so much i guess they act superrude and insulting customers too . going to fallbrook from now on lolwhat a rude business Read more
I seldom go anywhere since the pandemic. The care and kindness of the young barista reminded me how wonderful it is to be... appreciated. Great service. Read more
Horrible! Waited more then 25 minutes for two drinks. Definitely don't recommend this Starbucks. Go next door in Pavillions... friendly staff better customer service! Read more
I had a VERY disappointing morning. Not only was my order not ready but it was wrong. When I received my beverage I had said ?I... ordered iced? they said ?oh if it doesn?t say ice on it then you didn?t.? I looked briefly and replied with ?oh no I guess Ididn?t.? the barista replied and said ?I can make you one real quick.? I then replied and said ?no it?s ok I am late.? Once Ientered my car I noticed it did say ICED. What I have noticed at this Starbucks location is that the staff is very slow and theydo not pay attention unless there supervisor is there. I don?t know her name but when I go in and I pick up my order she isthere getting work done and she always tells me to have a good day, I really appreciate when she does that. Who doesn?t like tohear that in the morning? So it is sad when I go in and I see that she is not there I know the staff will have bad attitude, lagand won?t pay attention. Don?t get me wrong I know the mornings can be a lot I am not saying they need to make a drink in onemin BUT they do need to PAY ATTENTION. I never do reviews but I have had it. The staff shouldn?t rely on that one woman andshould be able to do it themselves. Read more
Can be a little hit and miss - items missing from the order, poorly heated hot drinks etc. But when they get it right, it?s... worth it!! My go to order 1 Venti soy cap 1 Bottled water 2 Berry parfait Read more
We order from this Starbucks, albeit through UberEats, on nearly a daily basis and the food and drinks are CONSISTENTLY... delicious and the order is always correct! My totally picky eating, 15 year-old son favors the Turkey bacon and egg whitebreakfast sandwich. He inhales 3 sandwiches with every order, as they are a little on the small side for a 6?1 athletic kid! Onewould be sufficient for the average eater! Lol! He absolutely LOVES this sandwich. My daughter, husband, and I typically orderitems at random, the pumpkin bread, the blueberry muffin, the blueberry oatmeal, the sausage, egg, and cheese sandwich, thebagels, and croissants?all are really delicious. My drink of choice is the green tea Frappuccino, it?s delicious, and provides anice caffeine kick to start my day, although I typically reserve purchasing this drink for days that I?m sleep deprived, as itis definitely packed with calories, ???? but VERY Delicious! Of the hundreds of times I?ve ordered from this Starbucks, thisorder has NEVER been wrong once. THAT my friends, is excellent management and exceptional customer service! 10 for 10 in mybook! Read more
Victor and Danny do not listen to orders . Victoria charged me for 4 drinks when I only ordered 3 . All drinks were supposed to... have light ice but of course I watched Danny fill the cup a little more than half then throw the rest of the drink away and addice . For the refreshers, we?re just super sweet and the vanilla late with an add shot was just milk and ice with a little bitof coffee . I suggest just going to the Starbucks in the Pavilions next door Read more