Reviews for McDonald's in West Jordan, UT
Drive-Thru employee?s seemed very lost and confused! They almost handed me the wrong order! Somehow my drive-thru order go lost... it was deleted from their screens. It took way too much time for just what I ordered which was a caramel frappe and a largeCoca-Cola but they do believe he was a manager that came and took over and helped me I was very nice! <3 Read more
We got eight high five Sunday ice cream and she or he not give me receipt he?s an operator not working and my kids starting... starting to eating you little boy told me what is this because they have mosquito in there and they don?t say sorry then I saysorry did we complain and very bad service I want to tell our public before you eating from McDonald make sure you look outeverything clean And the store manager she won?t says nothing Lynn she told i?m so tired I don?t have a nap I?m gonna take careof the stuff you had talk to your supervisor I have very bad service you are sleeping you don?t know what are you doing so Idon?t know how McDonald do this very bad service Read more
No complaints really, I just think it kinda all tastes the same really. But honestly sometimes that a good thing! Also, always... check your orders when using their drive-thru. Because it's not unusual for me to get home and be missing things. Read more
If you aren't taking advantage of the meal bundles then you are missing your best opportunity to save money at this food chain.... I have been pleasantly surprised lately with better consistency in quality and temperature. Read more
The drive thru crew the morning of 7/02/22 was exceedingly friendly and actually blew me away with their amazing customer... service and kindness. It?s great to see. Thank you! Read more
It's okay, nothing special, after all it is McDonald's! They try to get you use the app then they try to get you to use the... kiosk. I don't like either one. Because after you use either or both of them, you still have to go to the counter and the personat the counter has to figure out what you ordered. It seems like a hamster wheel just to keep you busy so they don't have todeal with you right away when you walk in the door. Honestly I hate that. It's like calling a company who says we care about youas a customer but we're going to put you on hold for 20 minutes. They need to figure out a way to make this work better. Read more
just didnt fill my drink all the way for some reason?? i was the only car in the drive thru so idk what the problem was
I would strongly recommend against this location. Not because there's anything wrong with the food, but the customer service... stinks. Was asked to use the mobile app in the drive-through. Then there was an issue with that mobile order. I'd rather thantaking care of the issue, I was just asked to go back around them and get in line again so that they could help the peoplebehind me. The fix literally took 20 seconds And would've had minimal impact on the people behind me. Very disappointed. Won'tbe coming back to this location anytime soon. Read more