Reviews for Dunkin' in West New York, NJ
I ordered through UberEATS. I chose the Oreo cold brew ice cream 24oz. Fresh pack. Instead I received a damaged rocky road ice... cream. My friend can't have nuts so obviously it was discarded. This is a major allergy food safety issue. Very poorly handled. Read more
The night crew at this location are so rude , there?s this tall male that does not know one thing of customer service. Then... there?s a girl with really long hair and black round glasses that yelled at me for no reason, saying I had to pay over by theice cream which I knew already , I was just looking at the baked goods they had in stock at the moment . The attitude from thisnight crew was just not it . Btw I had to describe the way they looked because they don?t wear name tags. Get better employeesor better management. Date of incident 9/7/22 @8:45pm Read more
I order something that my sister wanted and I wanted a mango pineapple refresher for myself and they said the didn?t have any... refreshers and when I was waiting for my sisters drink another person ordered the same thing and 3 Uber orders of the same thingand I saw them making it and so I complained and then they told me to leave and to never comeback this is so rude of them and itwas hot to I got home so thirsty Read more
The cashiers will never get your order right and instead of giving you what you order they'll guess and very wrong too. I tried... to order chive bagel bites and she put roasted pepper egg bites, then a bacon sandwich. Read more
So I went there to get some ice cream since I was craving something, the lady in the BR spot was really not in the mood. First... she ignored me, then she rejected my request, and since I didn?t know what to pick because I didn?t want to choose something Iwouldn?t like I was really indecisive she straight up looked at me that I needed to hurry up since she had things to do. Read more
I went to this Dunkin when I was vacationing at Virginia beach, first, the lady at the register only heard half of what I was... ordering, I had to keep repeating my order to her, I order a medium coffee, the other lady preparing my order gave me a smallcoffee even though my receipt said medium, I had to go back and wait, then the item I ordered two of, they only charged me one,had to go back in line and order the second one. Read more
I order a avocado toast didn't like because it got soggy the toast asked for it more toasted they didn't do it asked for money... back couldn't get that so I had to order something else being in a rush to get to work had to management needs to be on top ofthis I've been coming hear for a while not sure if will often now Read more
I usually really like DD. This location would be better if it was upgraded and had good staff.