Reviews for Johnny Rockets in West Nyack, NY
Been waiting in front of register for 30 plus minutes, they never asked what my order was. Usually customers don?t have to get... workers attention to get there meal. Had to call my credit card company to cancel the order cause No one ever asked if I orderedanything.will be telling all my friends and family how horrible the service is Read more
Doesn?t make any sense you have to wait in line to pickup your to go order you ordered online. I had to wait 10-30 minutes just... to get my online order and now it?s cold and no good. You guys are a multi million dollar company- start making a separate to goarea so the customer doesn?t have to wait 10-30 minute to get there order they ordered 15-20 minutes ahead of time Read more
Came in on a Saturday night about 7:30pm not crowded at all sat down and ordered a bacon cheeseburger and some chicken tenders... with Tator tots also a small vanilla milkshake shake the food was great my husband and I enjoyed the ambience of the restaurantand the 50s feel as for the vanilla milkshake it was ok nothing wow the waiter was amazing he was fast and polite we came outfeeling very pleased with our belly?s full we could hardly walk to the car after our meal I will be returning again to dine oh and the prices are descent that?s a plus Read more
Definitely recommend. Service was high quality and efficient. Food was good (I was starving!) Wish the waiter asked how I would... like my burger, because it was a little under for me. I got a Cinnamon Toast Crunch shake. Was my dessert for the rest of thenight! Highly recommend this establishment! Read more
A nostalgic throw back to simpler times, located at the end of the Palisades mall. This place was an excellent breakaway from a... stressful day of shopping. Not only was the staff accommodating and polite, they also embodied the retro theme. The food wasalso above expectations. Read more
The vegan shakes >> I wanted to try the vegan burger, but I decided to play it safe with the double bacon cheeseburger
I had a fine time at this Johnny Rockets, the staff were very lovely and they catered to our needs. When they weren't serving... customers they were sanitizing surfaces and making sure condiment bottles were clean. I had The Original with fries and a Mr.Pibb, and a vanilla milkshake for dessert. Food tasted great, like a better version of shake shack. The milkshake was a bit onthe sweeter side. Read more
Had to wait for 10-30 minutes at Register to get any one?s attention about my order. I guess in there you gotta speak in them or... you?ll just be at the waiter waiting for 30 minutes with no food. Now I gotta throw this in the trash. Start putting a to gosection at the restaurant?. Worst service ever Read more