Reviews for Lucky Strike West Nyack in West Nyack, NY
Unprofessional service. From the manager to the staff. This location does not seem to care about gaining business rather losing... clients. NYC location has much better service, decor and views. Go to the NYC location instead. Read more
We just finished our visit to Lucky Strike at the Palisades Mall. My group (9 adults and 8 kids) was incredibly well taken care... of by *Eli* and the staff. We arrived at open, having reserved one lane. The front desk allowed my child to switch her shoestwice! (She?s between sizes.) I didn?t get the woman?s name at the check-in desk, but I wish I had so I could include her in thereview - she was lovely and very helpful. (Edit: I found out her name! It?s Jennifer, and she?s a manager. She knows how greatEli is, but I hope BOTH of them get proper recognition.) On to Eli - he was the Super Star of the day. With 17 people onlyutilizing one lane, he handled all of our needs with a smile and in a prompt manner. He helped us with food quantities, doubledas our bartender, served our food, and (it was my 42yo brother?s birthday) made sure we had a candle and lighter fordessert. While I trust that Lucky Strike knows they have an *exceptional* employee on their payroll, I want to add to hisaccolades. He made our brother?s birthday afternoon something special (and it would not have been the same experience withoutEli?s attentiveness). I?d like to give my personal suggestion that Eli be heavily considered for a raise and a promotion, basedon the level of service he provides the guest. Read more
We had a GREAT time celebrating my sons birthday at this location. I wish I remembered the waiters name but he was great, very... attentive and friendly, along with the rest of the staff there that day. Everyone was so accommodating to all our needs. Highlyrecommend if you?re looking to have a party or just hang out. Drinks and food were really good! Can?t wait to go back !!! Read more
It was very fun you can play multiple games bowling they have pool tables and other arcade games and the price was reasonable on... top of that they close at 2 AM Read more
We keep coming back to this place because Jennifer is a sweetheart with excellent customer service and angelic smile ???? plus... her friendly colleague Eli added to the pleasantry of our pool play. We will always come back here and have a good time?????????????thanks Jennifer ???? Read more
Call ahead and see if Jenny is the manager...if she is....spend your money elsewhere. My friend reserved a party of 4 for us... tonight. That was the first and ONLY thing that went right for us. We arrived and went to the bar where a member of our partyasked if the establishment carried tequila and Jenny had a snarky response about most bars having that spirit (we get it...thisis you're first time having "authority") however if you're the manager...maybe try being more buttoned up next time. The next45 minutes was a terrible time of our party's lane not working and then trying to deal with a manager who couldn't care lessabout our situation. I had to call 9 times (still in business hours) before i got somebody to pickup on the 10th call just toconfirm the manager's name was was Jenny. If you feel me calling Jenny out is unfair, please touch base and I'll verbalize howeverything occurred on 6/18/22. Read more
Interesting bowling place for the whole family fun. There is a bar, pool tables and boot seats. Every Mon-Wed 5pm-close $15... All-you-can-bowl. Read more
Best bowling alley i have been. Food is great, beers cold and service was fast, often and friendly