Reviews for Sbarro in West Nyack, NY
Two days before Christmas, came here with my fiance for some pizza. The displays look like they were hurting. Clearly not fresh.... But we wanted pizza quick so we tried She ordered a pepperoni roll. We found hair in it. After asking for a refund an employeeinsisted on replacing the roll. After asking for a refund again, he took the replacement, threw it back on display for resaleafter reheating it, and blasted us for making him waste two rolls. After being refunded cash cause it couldnt go back on thecard, we left extremely frustrated. On the way home we realized the cashier who didnt care about anyone unless she knew theirname, had not returned the credit card to us. Granted, that is our fault for not noticing and leaving upset, but good customerservice is making sure the people paying for your service are leaving happy even when things go wrong. There are plenty of otheroptions in the Pallisade Mall for food with quality product and friendlier service so do as we will and skip this place. There'salso a Target on the 4th floor for anyone who wants pizza, I think Ellio's is on sale. Also wrote a letter to their customerservice website with contact info so I am very curious how they handle this. Will update once it happens. **Update: Contactedcustomer service on 12/23/2019. Have not heard any response other than the generic one posted on this review. Read more
Good pizza, somewhat expensive but you're getting what you paid for.
The food is absolutely amazing and worth every cent
Food was good here but the older gentleman is a little rude. They wouldnt give us tap water when i asked which is ok with me but... instead of saying we dont serve it for free etc. he just pointed to the water they sold in bottles. I had a chocolate milk aswell which was also 2 dollars and a rip off for the 8oz size. Read more
Wonderful venue and good acoustics. Seats were comfortable. Plenty of parking.
Nice italian food chain offering , pizza to pasta. Very tasty , not a fast food restaurant. Heros to salads and desserts. All... foods prepared fresh, staff very friendly. Sbarro has been around for well over 30 years, family owned and now a franchise. Its a great stop for a nice Italian dish , or slice of pizza Read more
Great Pizza, awesome staff. Prices are ok but worth the quality of the food. Parking is free in the Mall.
I wanted a whole pie and they just heated a pizza and gave me. The pizza tastes like it's made yesterday and most probably it is... from a day ago. Read more